Housekeeper

The Marcus CorporationBloomington, MN
Onsite

About The Position

The Hilton Minneapolis/Bloomington is seeking a dedicated individual to join their dynamic team. This role contributes to the exclusive luxury and outstanding service that define the hotel. As a Housekeeper, you will help make guests feel at home by preparing rooms for the next guests, cleaning, restocking items, and helping keep all areas in the hotel clean, neat, and tidy. The Hilton Minneapolis/Bloomington is a premier destination that combines contemporary style with exceptional service in the heart of the Minneapolis metro area, located just 10 minutes from the Mall of America and a short drive into the city. The full-service hotel is a perfect choice for both business and leisure travelers, offering top-tier amenities, including 256 beautifully appointed guestrooms along with the critically acclaimed Bloomington ChopHouse, the inviting Olive Lounge, and a convenient Starbucks Grab & Go. Join the team to become part of a legacy of excellence in hospitality and making every stay truly memorable.

Requirements

  • Minimum one year previous experience in the same or a similar position at a full service hotel such as a guest room attendant, cleaner, or other housekeeping roles such as cleaning in hotels, hospitals, casinos or residential are preferred.
  • High school education or equivalent.
  • Must be at least 18 years old.
  • Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
  • Physical stamina to complete repetitive manual labor tasks.
  • Must be able to lift, push, pull and or carry up to 50 lbs.
  • Must be able to represent the company in a professional, well-groomed and courteous manner.
  • Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.

Responsibilities

  • Ensure prompt, courteous, and superior service to all guests.
  • Clean stay-over and check-out rooms, changing sheets and replenishing towels and amenities as needed.
  • Thoroughly clean and inspect rooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, floors, and furniture paying close attention to details.
  • Vacuum rooms, empty trash, restock amenities, and organize housekeeping closets.
  • Make up rollaway beds and cribs in vacated rooms and notify house attendants for storage.
  • Respond quickly to guest requests, follow chemical safety rules, and handle hazardous materials properly.
  • Report suspicious activities and hazardous conditions to Security; turn in found items to Lost and Found.
  • Maintain high guest relation standards and assist with requests for additional items.

Benefits

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • “Two for one” movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another while maintaining your service with the company
  • Early wage access
  • Paid time off
  • Medical, dental, and vision insurance (offered after 30 days of employment)
  • Company-paid life insurance
  • Employee assistance program offer
  • 401k with employer match
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