Housekeeper

Commonwealth Hotels•Louisville, KY

5d•Onsite

About The Position

The Hampton Inn by Hilton Louisville Airport is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant or Hotel Housekeeper. At Hampton Inn by Hilton Louisville Airport, we have recently completed a stunning renovation, upgrading our guest amenities to provide a fresh, modern experience. Located conveniently off I-264 and just steps from Louisville International Airport, our hotel is at the heart of the action, with top attractions like Churchill Downs, Kentucky Kingdom, and the Louisville Zoo just minutes away. We are proud to have earned the 2023 Service Recognition Award, a testament to our commitment to exceptional service. If you are looking to grow your career in a supportive, dynamic environment where your contributions are recognized and celebrated, Hampton Inn by Hilton Louisville Airport is the perfect place for you.

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.
Applicants should have the flexibility to work weekends & holidays

Responsibilities

Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Restocking Supplies: Replenish guest-room amenities, including toiletries, towels, coffee, and other items, as needed.
Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
Maintaining Public Areas: Occasionally assist with cleaning and maintenance of public areas, including hallways, lounges, and restrooms.
Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.