Housekeeper- Seasonal

Pyramid Global Hospitality

8d•Onsite

About The Position

The Housekeeper cleans and prepares assigned guest rooms and suites at Dellshire Resort. The role follows room presentation, sanitation, privacy, and security standards to provide guests with a clean, comfortable, and welcoming stay. The resort is a pre-opening property in Wisconsin Dells, scheduled to open in Spring 2026.

Requirements

No prior experience required; job-specific training is provided.
Ability to follow cleaning instructions and safety procedures and work dependably as part of a team.
Attention to detail and respectful communication with guests, coworkers, and leaders.
Ability to understand job instructions, communicate service needs, and follow resort attendance and appearance standards.

Responsibilities

Clean occupied and departure rooms, including bedrooms, bathrooms, furniture, mirrors, fixtures, and high-touch surfaces, using approved procedures.
Make beds, change linens, replenish towels, and arrange guest amenities according to resort standards.
Vacuum, sweep, mop, dust, and remove routine trash and used linens to designated collection areas.
Inspect rooms for cleanliness, missing items, damage, and maintenance needs, and report concerns promptly to the housekeeping leader.
Restock the assigned cart and keep supplies orderly without blocking corridors or emergency exits.
Follow room-entry, key-control, guest-privacy, and Do Not Disturb procedures; protect guest belongings and confidential information.
Respond courteously to requests for towels, amenities, and other housekeeping items; refer unresolved concerns to the leader.
Record completed rooms and communicate room status accurately using the assigned system or checklist.
Turn in found property promptly and follow Lost and Found procedures.
Use approved cleaning products and protective equipment; report unsafe conditions and follow procedures for spills or suspected contamination.
Follow safety standards, watch for hazards such as broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons, and report them appropriately.
Report to work on time and according to the posted schedule, maintain accurate time records, and follow proper standards for issuance of rooms.
Perform other related duties as requested by the Floor Supervisor.