Housekeeper

Marcus Corporation•Bloomington, MN
•$17 - $18•Onsite

About The Position

The Housekeeper helps prepare hotel rooms for incoming guests and keeps hotel areas clean, neat, and tidy. The role supports the Hilton Minneapolis/Bloomington’s service standards by cleaning and inspecting guest rooms, replenishing supplies, responding to guest requests, and following safety procedures. The position requires a professional, courteous manner, physical stamina for repetitive manual work, and the ability to work a varied schedule that includes days, evenings, weekends, and holidays.

Requirements

  • At least one year of previous experience in the same or a similar position is stated as a minimum; experience in a full-service hotel or in housekeeping roles at hotels, hospitals, casinos, or residences is preferred.
  • High school education or equivalent.
  • Must be at least 18 years old.
  • Must be able to work a varied schedule that includes days, evenings, weekends, and holidays, and work under pressure.
  • Physical stamina to complete repetitive manual labor tasks.
  • Must be able to lift, push, pull, and/or carry up to 50 pounds.
  • Must be able to stand, walk, bend, kneel, lift, grasp, and stretch, and regularly use a vacuum and push a cart for extended periods.
  • Must be able to represent the company in a professional, well-groomed, and courteous manner.

Nice To Haves

  • Experience in a full-service hotel in a guest room attendant, cleaner, or similar housekeeping role.
  • Housekeeping experience in hotels, hospitals, casinos, or residential settings.

Responsibilities

  • Provide prompt, courteous, and superior service to guests.
  • Clean stay-over and check-out rooms, change sheets, and replenish towels and amenities as needed.
  • Thoroughly clean and inspect guest rooms, including bathrooms, walls, mirrors, tiles, counters, floors, and furniture.
  • Vacuum rooms, empty trash, restock amenities, and organize housekeeping closets.
  • Make up rollaway beds and cribs in vacated rooms and notify house attendants for storage.
  • Respond promptly to guest requests and provide additional items.
  • Follow chemical safety rules and properly handle hazardous materials.
  • Report suspicious activities and hazardous conditions to Security.
  • Turn in found items to Lost and Found.
  • Maintain high guest-relations standards and represent the company professionally, courteously, and with appropriate grooming.

Benefits

  • Free, well-balanced meal every shift.
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
  • Free parking.
  • Two-for-one movie theater coupons at Marcus Theatres.
  • Career growth and the ability to transfer between properties while maintaining employment with the company.
  • Early wage access.
  • Paid time off.
  • Medical, dental, and vision insurance offered after 30 days of employment.
  • Company-paid life insurance.
  • Employee assistance program.
  • 401(k) with employer match.
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