Housekeeper Supervisor-Roseville

American House Senior Living CommunitiesFraser, MI
Onsite

About The Position

Under the general direction of the Executive Director, the Housekeeping Supervisor is responsible for overseeing the overall housekeeping department and ensuring that the facility and resident apartments are maintained in a clean and sanitary manner. This role involves ensuring the highest quality of customer service for residents, engaging in prospective resident visits, and performing welcome orientations with new residents. The supervisor will work with the Executive Director to recruit, hire, orient, and train qualified housekeeping staff, manage department staff schedules and work assignments, and ensure staff are in proper uniforms daily. Additionally, the role involves ordering housekeeping supplies, monitoring inventory, scheduling cleaning rotations for resident rooms and common areas, and conducting job performance reviews for department staff. Responsibilities also include cleaning resident apartments, personal laundry services, maintaining the cleanliness of the entire building, monitoring public restrooms, ensuring regulatory compliance, transporting trash, reporting maintenance needs, and scheduling/overseeing deep cleaning projects. Proficiency with relevant software applications is also required.

Requirements

  • Excellent communication skills and a compassion for older adults
  • Supervisory experience preferred
  • Proficiency with software applications/programs/tools used by American House for Housekeeping Supervisor position.

Nice To Haves

  • Supervisory experience preferred

Responsibilities

  • Ensure the highest quality of customer service is available for our residents.
  • Engage in prospective resident visits.
  • Perform welcome orientation with new residents.
  • Works with the Executive Director to recruit and hire qualified housekeeping staff along with proper orientation and training.
  • Responsible for knowing all information in the employee-handbook.
  • Responsible for department staff schedules and work assignments.
  • Verifying staff are in proper uniforms daily.
  • Orders housekeeping supplies and monitors inventory.
  • Schedules the rotation of weekly cleaning of resident rooms and daily cleaning of common areas and bathrooms.
  • Supervisory responsibilities of department staff including job performance reviews.
  • Cleans resident apartment including but not limited to vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
  • Responsible for personal laundry service where applicable.
  • Responsible for maintaining cleanliness of entire building.
  • Monitor public restrooms throughout the day for cleanliness and adequate supplies.
  • Maintain regulatory compliance where applicable.
  • Transports trash and waste to disposal area.
  • Notes areas or articles in need of repair and reports to Assistant Director.
  • Schedule and oversee common area Spring and Fall deep clean.
  • Proficiency with software applications/programs/tools used by American House for Housekeeping Supervisor position.
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