Part Time Housekeeper/Room Attendant

Homewood Suites Worcester•Worcester, MA

25d

About The Position

Housekeepers are responsible for keeping hotel guest rooms, hallways, and public areas clean. The role includes servicing guest rooms daily according to hotel procedures, maintaining guest satisfaction by keeping the property and guestrooms properly maintained, and responding promptly and efficiently to guest complaints and needs. Housekeepers also prepare room supplies, linens, and work assignments, and perform other duties as assigned by management.

Requirements

Be available to work weekends and holidays.
Effectively communicate information and respond to questions from managers, coworkers, vendors, and guests.
Be able to bend, stoop, lift, and walk for extended periods.
Be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Responsibilities

Maintain the cleanliness of guest rooms, hallways, and public areas in the hotel.
Maintain a positive work atmosphere through effective and respectful communication with guests, vendors, coworkers, and management.
Help ensure guest satisfaction by maintaining the property and guestrooms and responding promptly and efficiently to guest complaints and needs.
Service guest rooms daily in accordance with hotel procedures.
Stock carts with room supplies, replace bed linens, and replenish guest room supplies.
Obtain lists of vacant rooms needing immediate cleaning and prospective checkouts to prepare work assignments.
Perform other duties as assigned by management.