Housekeeper Manager

Warwick HotelDenver, CO
Onsite

About The Position

The Housekeeper Manager is responsible for overseeing the daily operations of the housekeeping department to ensure a clean, safe, and welcoming environment for all guests and staff. This role involves managing a team of housekeeping staff, coordinating schedules, and maintaining high standards of cleanliness and organization throughout the facility. The Housekeeper Manager will also handle inventory management of cleaning supplies, ensuring that all necessary materials are stocked and used efficiently. Additionally, this position requires resolving conflicts within the team and fostering a positive, productive work environment. Ultimately, the Housekeeper Manager plays a critical role in enhancing guest satisfaction and operational excellence through effective leadership and meticulous attention to detail.

Requirements

  • High school diploma or equivalent.
  • Proven experience in housekeeping or janitorial services, with at least 2 years in a supervisory role.
  • Knowledge of cleaning supplies, equipment, and safety standards.
  • Strong organizational and leadership skills.
  • Excellent communication and conflict resolution abilities.
  • Cleaning Supplies Inventory
  • Team Training
  • Conflict Resolution

Nice To Haves

  • Certification in hospitality management or related field.
  • Experience with inventory management software.
  • Training experience or certification in team leadership.
  • Familiarity with OSHA regulations and workplace safety standards.
  • Previous experience managing housekeeping in a hotel, resort, or similar environment.

Responsibilities

  • Supervise and coordinate the daily activities of housekeeping staff to maintain cleanliness standards.
  • Manage inventory of cleaning supplies, ordering and restocking as necessary to avoid shortages.
  • Train new and existing team members on cleaning procedures, safety protocols, and customer service.
  • Address and resolve conflicts or issues among staff promptly and professionally.
  • Conduct regular inspections of guest rooms and public areas to ensure compliance with quality standards.
  • Prepare and maintain reports related to housekeeping operations, including staffing, inventory, and maintenance needs.
  • Collaborate with other departments to support overall facility operations and guest satisfaction.

Benefits

  • Medical
  • Dental
  • Vision
  • Sick Time 1 hour for every 40 hours worked max of 48 hours
  • Paid Vacation
  • Paid Holidays (11)
  • Hotel Discounts

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

251-500 employees

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