Household Manager/Family Assistant

Sage Haus•Richmond, VA

5d•$30 - $35•Onsite

About The Position

We are a busy, driven couple both running demanding careers that keep us constantly on the move. We are the kind of people who pour everything into our work and our relationship, and we are looking for someone to help us make our space feel more organized and peaceful so we can fully exhale when we walk through the door. We have two cats who we consider a part of our family, we love celebrating the seasons in a big way-especially Halloween and Christmas-and we take our health seriously when it comes to what we eat. We are a gluten-free and dairy-free household and appreciate a fridge and pantry that reflect that. Our current weekly cleaner handles the heavy scrubbing, but what we are missing is the connective tissue--someone who keeps everything running smoothly between visits, anticipates what we need before we know we need it, and quietly makes the home feel like a place where we can relax, reconnect, and recharge.

Requirements

Reliable Transportation
Maintain a smoke-free environment
Must be authorized to work in the United States

Nice To Haves

Proactive and self-directed: You naturally notice what needs attention and take initiative without waiting for instructions. You enjoy creating order, solving problems, and making a home run more smoothly through thoughtful systems and routines.
Highly organized with strong follow-through: You are someone who can look at a space, identify what is not working, create practical solutions, and maintain those systems over time. You take pride in bringing consistency and structure to the everyday details of a household.
Reliable and dependable: You understand that trust is built through consistency, punctuality, and following through on commitments. You take ownership of your responsibilities and can be counted on to keep things moving.
Calm and steady under pressure: You bring a grounded, reassuring presence into the home and are comfortable working within a busy household with changing priorities. You are able to adjust, problem-solve, and keep things on track without becoming overwhelmed.
A thoughtful household partner: You do not need to be managed day-to-day. You are someone who can step into a home, understand the priorities, and confidently determine what needs attention to make life easier for the people you support.
Detail-oriented and quality-focused: You notice the small things that make a home feel cared for, from properly maintaining clothing and linens to keeping spaces organized and household supplies replenished. You take pride in completing tasks thoroughly and thoughtfully.
Discreet and trustworthy: You understand the importance of working in a private home environment and handling personal belongings, schedules, and household information with professionalism and respect.
Warm, professional, and respectful of the home environment: You are friendly and approachable while also maintaining a light footprint. You know how to be a welcoming presence without being disruptive and are comfortable working independently while others may be in and out of the home.
Comfortable with household systems and technology: You are open to using shared notes, calendars, or other tools to help organize household responsibilities and communicate updates clearly. You enjoy finding simple ways to make routines more efficient.

Responsibilities

Wash, hang dry, fold, iron/steam, and put away all family laundry with care
Special garment care as needed
Weekly rotation of bedding and towels
Keep the laundry area tidy and well stocked
Create and maintain organizational systems throughout the home
Daily resets: dishes, surfaces, and vacuuming of high-traffic areas including upholstered furniture
Prep home for the weekly cleaner
Seasonal clothing swaps and décor setup
Packing and unpacking support for travel
Donation coordination and drop-offs
Occasional organizational projects, including closet refreshes
Manage returns, dry cleaning drop-off and pickup, and mail/package handling
Break down boxes and manage outgoing items
Collaboratively maintain a running household supply list
Assist with Facebook Marketplace listings
Occasional grocery runs and pantry/fridge restocking
Prep healthy grab-and-go breakfasts 1–2 times per week, following gluten-free and dairy-free dietary needs
Occasional fridge clean outs and snack/breakfast restocks
Kitchen clean-up and maintenance
Clean litter boxes
Schedule and transport cats to vet and grooming appointments as needed
Assist with pop-in pet care during family travel (no overnight required)
Maintain pet supplies
Calendar awareness and coordination of upcoming household needs and travel
Anticipate travel needs and assist with logistics and preparation
Weekly interior clean-out of family vehicles
Vendor oversight: serve as on-site contact for contractors