Household Manager / Family Assistant

Sage Haus•Cleveland Heights, OH

2d•Onsite

About The Position

This is a busy, warm household led by a working professional whose schedule includes frequent travel, including international trips throughout the year. The home has two friendly dogs and a small backyard chicken flock, creating a lively and welcoming environment. With a full schedule and lots of moving pieces, having a dependable person who can step in, take ownership of tasks, and help keep the home running smoothly is incredibly valuable. This role is centered around making daily life easier through a mix of household support, family assistance, and organization. Responsibilities include helping with meal preparation, grocery coordination, light household upkeep, pet care, errands, and occasional support for elderly relatives who live nearby, including transportation to appointments and meal delivery. The goal is to have someone who can step in, take ownership of tasks, and provide thoughtful support where it is most needed. The ideal person is reliable, proactive, and comfortable working independently. We are looking for someone who notices details, follows through, communicates well, and takes pride in doing quality work. A warm, calm presence is especially important when supporting elderly family members, and we value someone who is trustworthy, flexible, and willing to pitch in wherever needed.

Requirements

Must be authorized to work in the United States.
Maintain a smoke-free environment.
Reliable personal transportation and a clean driving record required.
CPR and First Aid certification required (or willingness to obtain prior to start).
Candidates are required to be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including influenza and COVID-19 vaccinations), subject to applicable legal accommodations.
Must wear a mask when visiting or caring for elderly relatives if feeling unwell.
Able to pass a background check.
Proactive and self-directed -- you see what needs to be done and do it without waiting to be asked.
Trustworthy and reliable -- you show up, follow through, and take your responsibilities seriously.
Phone-down and present -- you set your phone aside when working, especially around elderly relatives.
Comfortable around pets -- genuinely enjoy being around dogs and are at ease helping with basic animal care.
Cheerful but grounded -- you bring a calm, steady energy, particularly when supporting older adults.
A strong communicator -- responsive by text, sends a heads-up when arriving and leaving, and flags anything important without overcomplicating it.
Organized and detail-oriented -- able to manage a task list, maintain household systems, and bring experience with home organization projects such as closets, storage areas, and household systems, keeping everything running smoothly without hand-holding.
Confident in the kitchen -- comfortable preparing wholesome, nourishing meals and bringing your own ideas to the table.
Holds a clean driving record -- comfortable operating a family vehicle to transport elderly relatives to appointments safely.
Open to rolling up your sleeves -- no task is too small; you take pride in doing good work regardless of what it is.

Nice To Haves

Provide occasional overnight dog sitting support if desired.

Responsibilities

Provide transportation for elderly relatives to and from medical appointments using a family vehicle.
Deliver prepared meals to elderly relatives nearby.
Assist with occasional errands, plant watering, or household needs at relatives’ homes.
Support appointment coordination and household scheduling as needed.
Prepare approximately 3–4 dinners per week using wholesome, nourishing ingredients.
Prepare similar meals in a pureed format for elderly relatives.
Take ownership of grocery ordering through services such as Whole Foods, Amazon, Costco, local markets, or other preferred retailers.
Suggest meal ideas and bring creativity while following household preferences.
Maintain kitchen cleanliness and organization.
Feed, walk, and provide daily care for two dogs.
Transport dogs to veterinary and grooming appointments.
Provide occasional overnight dog sitting support if desired.
Feed and care for backyard chickens, including maintaining their area.
Keep pet supplies organized and stocked.
Perform daily resets: light tidying, dishes, surfaces, high-traffic vacuuming
Prep the home for weekly cleaners
Create and maintain household organizational systems
Seasonal clothing and bedding rotations
Coordinate donation drop-offs
Prepare home for events, holidays, and guests
Assist with packing and unpacking for travel
Care for indoor plants
Replace batteries, light bulbs, and smoke detectors as needed
Wash, fold, and organize household laundry
Dry clean special garments as needed
Rotate linens, beds, and towels
Keep laundry area tidy and well-stocked
Inventory & Errands
Restock pantry, fridge, and household supplies
Manage running supply lists and household orders (Amazon, Costco, Target)
Handle returns and dry cleaning pickups for relatives as needed
Bring in mail and packages; break down boxes and manage recycling
Vehicle Upkeep
Schedule and coordinate maintenance, oil changes, and inspections for the family vehicle
Handle fueling and light cleaning and organizing of vehicles
Vendor & Property Oversight
Serve as the primary point of contact when cleaners, contractors, or vendors are at the home
Research repairs and coordinate quotes
Manage outdoor spaces at the primary residence; occasional support at relatives' property
Administrative & Personal Assistant Support
Assist with travel planning and logistics
Manage household calendar and coordinate appointments
Support event coordination (including larger gatherings)
Deep Cleaning & Special Projects
Occasional deep cleans: fridge, oven, microwave, baseboards
Refresh garage, mudroom, and entryways
Clean humidifiers and air purifiers
Tackle larger organizational projects such as closets and gear storage