Household Coordinator

Presbyterian Homes & Services•Williamsburg, ME

1d•Onsite

About The Position

Presbyterian Homes & Services - Highland Ridge is seeking a Household Coordinator to join its team. The Household Coordinator is responsible for leading, managing and supporting the Resident Assistant (CNA) team (residents, family and staff). This position will partner with the Clinical Coordinator to lead the Care Center. The Household Coordinator reports to the Campus Administrator. This position oversees the work of all staff working in the Care Center (regardless of reporting structure). This position directly supervises the Resident Assistant (CNA) staff in the Care Center and is responsible for employee engagement.

Requirements

Three to five years on the job experience in older adult services.
CNA Certified or willing to achieve their CNA certification within four months of hire
Demonstrated leadership qualities and skills to develop and motivate staff, to oversee the utilization of resources, and to design work processes. Ability to prioritize responsibilities.
Demonstrated ability to facilitate a self-led work team, or capacity to develop good facilitation skills.
Demonstrated competencies in quality management and leadership, employee empowerment, resident and family support systems, community referral and networking, budget development and fiscal responsibility.
Strong interpersonal and relationship skills, problem solving skills, critical thinking. Demonstrated adaptability, flexibility, and creativity. Ability to initiate change and motivate staff.
Successful completion of (or ability to become certified within six months of hire) a state approved nursing assistant training program and current certification in state(s) in which he/she practices.
Demonstrated compatibility with PHS's mission and operating philosophies.
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.
Excellent interpersonal, communication, and organizational skills.
Proficiency with Microsoft Office and other common computer programs.
Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.
Demonstrated compatibility with PHS’ mission and operating philosophies.

Nice To Haves

Education, experience or licensure in geriatric social work, therapeutic recreation or gerontology preferred.
Previous management/leadership experience preferred.

Responsibilities

Serve as the resident’s advocate to achieve the resident’s highest, purposeful self; create and maintain an environment that achieves high quality care (physical, mental, emotional, social and spiritual) of residents and maintain their independence and dignity to the highest degree (supporting their individualized plan of care) possible within the PHS continuum.
Oversee the quality of life of the residents with areas including; privacy, dignity, meaningful activity, food enjoyment, autonomy, individuality, relationships, and other needs of the resident and the Household. Ensure the residents care plan incorporates the resident’s social preferences and life history information into his/her care and services.
Implement and sustain PHS Liberty components (including but not limited to) in their respective Household: My Best Day/My Life Story, “I” Care Plans, Liberty Dreams, Wake at Will/Flexible Breakfast, Spiritual Services (Procession of Honor, Comfort Care Baskets, Praying Hand Ministry, etc.).
Ensure all Household staff are engaged and demonstrate care for each other as individuals.
Ensure all staff members of the Household participate in the activities of daily living.
Collaborate with all supporting functional teams and volunteers to meet the comprehensive (psycho-social, physical, environmental, wellness, activities, etc.) needs of the
Facilitate weekly Quality Assurance meetings with the Household within PHS established best practices to provide quality and safety outcomes for residents and staff
Facilitate Resident Council Meetings with the Household according regulatory requirements and established best practices to (ensure/increase) engagement and participation
Provide leadership for the Care Conferences for the Household within organization and industry policies and practices
Complete the required MDS and related documentation within resident electronic charting software ensuring compliance with regulations and established best practices
Manage the performance management process (recruitment, selection, orientation, supervision, evaluation and termination) for direct reports; monitor team member performance and provide feedback through coaching and counseling, celebrating individual and team successes.
Develop, maintain and lead an effective team that achieves desired outcomes at the individual team member level as well as at the Household level. Establish and maintain effective communication systems with employees. Provide ongoing employee educational and development opportunities which meet regulatory requirements and opportunities for growth.
Demonstrate good stewardship of available resources. Assist in the care and maintenance of departmental equipment, supplies, work areas, and facilities. Obtain supplies and equipment as needed.
Promote continuous self-development and growth. Exhibit technical competence in the field by being familiar with and ensuring compliance with regulations and established best practices. Maintain current knowledge of community resources, and organization and industry policies and practices. Use discretion and independent judgment to compare and evaluate possible courses of action, and subsequent decision-making.
Support the integration of Christian Culture through communication and education systems.
Perform in other areas as identified to support aligned goal-setting and achievement as driven by the Care Center Administrator.