House Supervisor, Fond Du Lac

American Addiction Centers • Oshkosh, WI

1d • Onsite

About The Position

The House Supervisor is responsible for participating, observing, and acting as a resource to staff for patient-related clinical and service problems. This role collaborates with physicians to ensure optimal patient care and resource utilization, and supports staff in problem-solving unit and patient service issues. The House Supervisor also acts as a patient advocate, responds to patient and visitor concerns, and initiates investigations into patient incidents and medication errors, ensuring proper documentation and corrective action plans. They serve as a liaison to ensure processes are in place for optimal patient care, collaborating with nurse managers, department managers, medical staff, and hospital administration. This role identifies trends in system problems and notifies the unit manager, and assists with patient admissions, transfers, and discharges. The House Supervisor obtains patient reports, evaluates patient status, and reassigns staff as needed. They complete databases, process initial key MD orders, and respond to public relations issues, maintaining guest relations and alerting appropriate personnel to potential patient/hospital situations. Additionally, they ensure compliance with regulatory agency standards and requirements, and may intervene in the absence of the Safety Officer or Patient Safety Officer during life- or health-threatening conditions. The role involves various patient positioning and transporting duties, requiring lifting, pushing, and pulling with proper technique, and must demonstrate knowledge of age-specific care needs.

Requirements

• Registered Nurse license issued by the state in which the team member practices.
• Bachelor's Degree in Nursing.
• Typically requires 3 years of experience in clinical nursing with demonstrated clinical expertise.
• Excellent problem solving, decision-making and listening skills.
• Excellent oral and written communication skills.
• Ability to effectively collaborate with and establish/build relationships with others.
• Proven organizational skills and ability to prioritize effectively.
• Must be able to sit, stand, walk, squat, bend, reach above shoulders and twist frequently during work shift.
• Must have functional sight and hearing.
• Must be able to: lift up to 50 lbs. from floor to waist.
• lift up to 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distance.
• Must be able to: - push/pull with 30 lbs. of force.
• - perform a sliding transfer of 150 lbs. with a second person present.
• Will be required to use foot pedals on carts or machines.
• Will be exposed to the following hazards: mechanical, electrical, chemical, radiation, blood and body fluids; therefore, protective clothing and equipment must be worn as necessary.
• Operates all equipment necessary to perform the job.
• New employees must be certified upon hire or complete recognition/renewal course within 30 days of hire for BLS/CPR.
• New Hires must either have current certification upon hire, or complete recognition (initial course) ACLS within 6-12 months of hire.
• New Hires must either have current certification upon hire, or complete recognition (initial course) within 6-12 months of hire.

Responsibilities

• Participates, observes and/or acts as a resource to staff for patient related clinical problems.
• Participates in clinical situations such as Code 4, admissions, transfers, and clinical monitoring of unstable patients.
• Participates, observes and/or acts as a resource to staff for patient related service problems.
• Collaborates with MD's to ensure optimal patient care and effective utilization of resources, and supports the staff to effectively problem solve patient service issues and unit issues.
• Acts as a patient advocate by responding and intervening in patient and visitor concerns.
• Initiates investigation of patient incidents and medication errors, ensures proper documentation and a corrective action plan is in place.
• Participates, observes and acts as a resource for staff regarding patient related systems problems.
• Acts as a liaison for staff to ensure processes are in place for patients to receive an optimal level of patient care.
• Collaborates with nurse managers, department managers, medical staff and hospital administration to facilitate the provision of quality care.
• Identify trends in system problems and notifies the manager of the unit of the issue.
• Assists with patient admission, transfer and discharge to facilitate timely process throughout the system.
• Obtains patient report from sending area (Emergency Services, Admitting, Surgery, Nursing Inpatient Units, other healthcare facilities, etc.) and evaluates patient status.
• Transfers patients and/or reassigns staff to accommodate admissions if need is identified by the unit.
• Completes database, processes initial key MD orders, and begins admission process as needed.
• Responds to internal and external public relations issues, maintaining guest relations rapport with staff, public and media, which includes alerting public relations and site administrators of potential patient/hospital situations, directing media to public relations as appropriate and fielding outside telephone inquires, complaints and problems with proper referral.
• Ensures compliance with standards and requirements of regulatory agencies.
• Serves as individual to intervene during the absence of the Safety Officer and/or Patient Safety Officer whenever conditions immediately threaten life or health or threaten damage to equipment or buildings.
• Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level