House Supervisor

Townsen Memorial Hospital•Houston, TX

About The Position

The House Supervisor is responsible for providing oversight of the facility to lead the staff in the absence of the upper management staff. Educate patients and family, reporting any important health history facts to the emergency physician / medical director.

Requirements

Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & Vision (EMR)
Practice nursing within the scope of the Nurse Practice Act of Texas and accepts responsibility and accountability for own actions
Strong attention to detail: being careful about detail and thorough in completing work tasks
Ability to maintain composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in difficult situations
Ability to adequately plan and implement nursing interventions and evaluate patient condition
Excellent, professional polished patient interaction skills and ability to practice collaborative nursing
Ability to respond quickly, physically and mentally when priorities and /or the patient’s condition changes
High stress tolerance: accepting criticism and dealing calmly and effectively with high stress situations
Ability to adapt with flexibility, being open to change (positive or negative) and to considerable variety in the workplace
Ability to work independently, guiding oneself with little or no supervision, depending one oneself to get things done
Ability to maintain records, effective and organized systems to ensure timely patient flow
Ability to clean, maintain, and make minor adjustments to equipment
Associate’s degree in nursing
Five (5) years of experience in a supervisor capacity acute care environment
Registered Nurse in the State of Texas
Basic Life Support (BLS) certified
Advanced Cardiac Life Support (ACLS) certified or must be obtained within sixty (60) days of hire
Pediatric Advanced Life Support (PALS) certified or must be obtained within sixty (60) days of hire

Responsibilities

Create, coordinates, and monitors daily work assignments
Assist with transferring of patients out of the facility; knowledgeable of EMTALA rules and requirements
Give patients and family members emotional support as necessary
Develop and maintain an effective working relationship with patients, families, visitors, physicians, and staff
Understand and maintain clinical competencies (general, age specific and drug administration)
Utilize clinical problem solving and critical thinking, makes decisions using evidence based analytical approach
Plan for routine events and anticipates/prevents and manages/evaluates emergent situations
Adapt to unexpected changes, acclimate effectively to various work schedules to achieve high quality of care
Communicate company goals, expectations, updates, and/or deadlines timely
Make recommendations on workflow improvement as needed
Oversee day-to-day operation and collaborates with management to optimize team performance
Report employee relation issues/conflicts to management
Report statistics as required
Act as resource; gives advice and instructions to employees; coaches staff on assigned tasks; facilitates problem/issue resolution
Act as expert/super user for equipment, technical problems, and for advanced or difficult procedures
Use downtime efficiently, aware of team members workload, responds positively to requests for assistance from team members throughout the facility
Give input/feedback to management relative to employee performance
Communicate with peers and management regarding any hazards identified in the workplace
Adhere to the company standards of business conduct, maintain established Facility/Departmental policies and procedures
Protect patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
Follow all safety rules, report all accidents promptly and corrects minor safety hazards
Perform other related duties as assigned to support the hospital