House Supervisor- Full Time

WVU Medicine

4d • Onsite

About The Position

The House Supervisor is responsible for making administrative decisions regarding complex situations affecting the hospital, initiating actions in emergency situations, managing public relations matters, and assisting staff in resolving problems that impact patient care delivery. This role also involves assessing bed availability, coordinating transfers, assessing unit activity, assisting charge nurses, managing staffing needs, and collaborating with operational support departments. The House Supervisor also assists with clinical nursing issues, negotiates decisions professionally, conducts patient rounding, responds to emergency pages, and participates in performance improvement activities.

Requirements

• Current license to practice Registered Professional Nursing in West Virginia.
• Obtain certification in Basic Life Support within 30 days of hire date.
• Five (5) years' nursing experience, preferably in a hospital setting.
• Strong organizational skills and attention to detail.
• Ability to work with minimal supervision.
• Must have excellent interpersonal skills and be self-motivated.

Nice To Haves

• Specialty certification in nursing administration or specialty.

Responsibilities

• Make appropriate administrative decisions regarding complex, predictable and unpredictable situations affecting the hospital, such as public relations, patient care, medical-legal, financial issues, bed coordination, etc. Validate decisions, when necessary, with the House Supervisor.
• Initiate appropriate actions in emergency situations such as: power failure, disaster, fires, etc. Keep House Supervisor informed of status.
• Manage public relations matters regarding media inquiries concerning patients and unusual events.
• Assist staff in nursing and other departments to resolve problems that impact the delivery of patient care. Collaborate with the department director as necessary. Keep management informed regarding the situation and its outcomes as appropriate.
• Consistently provide current bed status of all units and patients to the Emergency Department physician, Med-Com, and MARS so that patients can be accepted for transfer as expeditiously as possible.
• Assess bed availability and/or direct admissions to determine transfer status, Coordinate transfers from outside facilities and Emergency Department using clinical expertise for patient placement.
• Assess the unit’s activity level during rounds. Confer with the unit Charge Nurse regarding unusual patient care situations or other concerns voiced.
• Assist the Charge Nurse in resolving complex problems related to staff performance, inappropriate behaviors or other problems involving patients, visitors, or staff.
• Receive report defining the unit activities that may impact house wide staffing needs and make preliminary staffing plans as appropriate.
• Assign Resource Pool and Per Diem staff to best meet staffing needs.
• Assist the Manager or designee in arranging appropriate staffing, such as calling in additional unit staff or enforcing Staffing Adjustment Guidelines. Assess the need for re-assignment of staff and make those re-assignments.
• Collaborate with operational support departments (housekeeping, transport, etc.) to maximize patient throughput.
• Display expertise when assisting with clinical nursing issues and consult with other professionals as the need arises.
• Negotiate decisions with physician, visitors, staff and others in a professional manner that staff can emulate.
• Conduct patient rounding and facilitate service recovery in a timely manner.
• Respond to emergency pages, assess the need for additional help, coordinate plan for patient transfer, if necessary, and ensure family support.
• Work in conjunction with House Supervisor to complete fitness for duty requirements.
• Participate in Performance Improvement/Quality Improvement activities as appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level