Registered Nurse (RN) - House Supervisor - Defiance Hospital

Mercy Health•Defiance, OH

About The Position

The Facility Nursing Supervisor maintains continuity of patient care across all hospital areas when unit nurse managers or directors are absent. The role supervises and coordinates hospital personnel to support safe, efficient care; assigns staff according to ability and patient needs; evaluates care and provides feedback; and remains accountable for care delivered personally and care delegated to others. The supervisor visits nursing units, reviews patient census and acuity, and collaborates with the Resource Optimization Center and department leaders on assignments and workflow. The supervisor responds to hospital emergency codes and directs staff as appropriate, escalates issues through the chain of command, and notifies on-call personnel of impending emergency surgery. The role coordinates efficient delivery of supplies and services with supply chain leadership and collaborates with physicians and interdisciplinary teams to address patient, family, and unit needs. The position supports Mercy Health’s mission and vision, follows BSMH policies, and practices in accordance with the BSMH Nursing Professional Practice Model. Other related duties may be assigned, subject to reasonable accommodation.

Requirements

Current RN license in the state of employment or covered by a compact license.
BLS Basic Life Support certification.
Ability to build collaborative relationships and work with physicians and other medical staff.
Conflict resolution, effective oral and written communication, interpersonal communication, and relationship-building skills.
Ability to establish an environment that values diversity, facilitate consensus and group discussions, and engage stakeholders.
Situational leadership and ability to inspire desired behaviors and manage undesired behaviors.
Knowledge of high-reliability concepts, care delivery models, clinical outcomes, evidence-based practices, nursing professional practice, and clinical best practices.
Knowledge of hospital policies and procedures, regulatory standards, risk management, quality improvement, and performance improvement.
Working knowledge of patient safety programs, including identifying risks and responding to recommendations.
Ability to learn from setbacks and failures, manage change, mentor others, and support foundational leadership and workforce development.
Advocacy, accountability, openness to feedback and coaching, and adherence to ethical principles and corporate compliance standards.
Skills in data analysis, customer service, human resources, information management and technology, people management, problem solving, staffing, strategic planning, and workforce development planning.
Ability to work in union environments.

Nice To Haves

Bachelor of Science in Nursing.
PALS Pediatric Advanced Life Support certification.
ACLS Advanced Cardiac Life Support certification.
Nurse Executive Certification or designated specialty certification.
Two years of nursing experience, including at least one year of clinical experience.
Charge nurse or management experience.

Responsibilities

Supervise and coordinate hospital personnel to maintain safe, efficient continuity of care.
Make patient care assignments based on staff ability and patient needs.
Evaluate care provided by others, make appropriate changes, and provide feedback.
Maintain accountability for personal care and care delegated to others while following ethical and legal standards.
Seek assistance from appropriate resources when needed.
Visit nursing units to oversee nursing care and evaluate patients’ conditions.
Evaluate unit census and patient acuity, collaborating with the Resource Optimization Center and department leaders on assignments.
Coordinate with supply chain leadership to expedite delivery of materials and services to patients, physicians, and staff.
Respond to emergency codes throughout the hospital and direct staff as appropriate.
Escalate issues promptly through the chain of command.
Notify on-call personnel of impending emergency surgery.
Use the nursing process to assess patients’ physical, psychological, and sociocultural needs.
Communicate effectively with patients and families.
Collaborate with interdisciplinary teams on quality care, patient assignments, and workflow.
Address patient and unit issues using problem-solving approaches and recommend realistic changes.
Support the organization’s mission and vision, follow BSMH policies, and practice according to the BSMH Nursing Professional Practice Model.
Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.