House Person - The Inn Housekeeping (Full Time)

Sea Island•St. Simons Island, GA

7d•Onsite

About The Position

Provide friendly, attentive, and timely service that includes but not limited to; perform physical assistance including lifting and moving heavy objects. Perform physically demanding household duties. Promote the Sea Island legacy of warm genuine hospitality. Uphold and ensure compliance with all company and departmental policies and procedures.

Requirements

Valid Georgia Driver’s License
Must have a favorable driving history.
Company policy requires that one must be 21 years of age or older to drive a company vehicle and pass a yearly Motor Vehicle Report (MVR) review
Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
Ability to easily adapt to organizational and environmental changes
If applicable, must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Nice To Haves

Previous housekeeping experience preferred
Previous experience in a luxury hotel or resort preferred
Experience with floor care, cleaning chemicals, housekeeping equipment and accessories, ladders and operating a lift truck preferred

Responsibilities

Practice established safety procedures in all facets of job activity
Move furniture or heavy objects as instructed by management
Transport soiled linens to a designated pick-up point. Assist with the delivery of clean linens and distribution via boxtruck or similar vehicle
Wash windows, patio furniture, patio railings and floors, mats outside of rooms, entry doors, cobwebs, elevators if applicable, stairwells, clean walls, replace light bulbs and clean light fixtures
Assist in deep clean projects as requested
Pick-up trash and household garbage from cottages as requested
Properly maintain all equipment used and store in designated areas
Install any "extras" as requested i.e.; microwaves, bed boards, cribs, dehumidifiers etc.
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
Maintains cleanliness and organization in all work areas
Uphold appropriate departmental standards of quality/timing
Uphold and ensure compliance with all company and departmental policies and procedures
Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
Attends all scheduled employee meetings and brings suggestions for improvement
Willing and timely execution of other duties as delegated by leadership