House Monitor - SC/ Glendale Booth House-11-025

Salvation Army Careers•Glendale, CA

1d•Onsite

About The Position

The House Monitor for the Booth Home Senior Bridge Housing program provides general oversight of residents and rooms, assists with check-ins and discharges, and evaluates and reports on residents’ conditions to the Program Coordinator. The House Monitor is also responsible for assisting in the completion of documentation and tracking residents’ progress upon discharge and follow-ups. In addition, House Monitors plan and engage residents in appropriate activities that encourage positive interaction, community building, and personal growth. The Booth Home Senior Bridge Housing program houses 15 male and female clients with mental health diagnoses. This position requires candidates to be available to work at least one morning, swing, and graveyard shift per week, as scheduled.

Requirements

Background check required.
High School Diploma or GED Required
Maintain valid CPR/First Aid & Food Handler Certification
Knowledge and sensitivity regarding issues of homelessness, mental health and chronic illness
Ability to obtain annual TB test and complete other required Salvation Army trainings (decision driving, PTM, etc.)
Ability, both visual and auditory, to identify safety hazards and monitor guest and staff behavior and enforce appropriate safety regulations and emergency procedures
Must possess flexibility, effective leadership, conflict resolution, and communication skills.
This Position requires employee to be Vaccinated from COVID-19 or have a religious or medical approved exemption.

Nice To Haves

A.A. or B.A. /B.S. highly preferred.

Responsibilities

Provide professional, compassionate, and safe care to all residents.
Respond to residents’ needs promptly, courteously, and respectfully.
Perform all duties in a manner that preserves the dignity, self-worth, and confidentiality of residents and staff.
Explain program rules, expectations, and procedures to residents and ensure adherence in a respectful manner.
Plan and participate in appropriate activities with residents to encourage positive interaction, personal growth, and a healthy community environment.
Monitor residents and the facility to ensure a safe, quiet, and supportive living environment.
Conduct periodic rounds of the facility.
Maintain security within and around the building.
Ensure common areas and hallways are free from obstructions and health or safety hazards.
Coordinate with other staff to ensure all safety and security measures are followed.
Respond promptly and appropriately to emergency situations.
Document and report unusual occurrences, incidents, and injuries according to policy.
Complete all required intake forms and establish individual resident files for new intakes.
Assist the Case Manager with data entry and documentation, including intake records, resident files, and discharge documentation.
Complete daily logs, obtain required signatures, and provide thorough end-of-shift reports to the oncoming shift and Case Manager.
Assist the Case Manager with documentation and tracking of residents upon discharge.
Answer and direct incoming calls in a courteous and professional manner.
Follow all Booth Home Senior Bridge Housing and The Salvation Army policies and procedures.
Assist with meal service as needed, including breakfast, lunch, and dinner.
Ensure clean-up is completed after meal service and comply with all food service and health and safety codes.
Perform daily cleaning of common areas, including kitchens and bathrooms.
Assist with room turnovers, house laundry, and donation processing as needed.
Ability to work an irregular schedule with varying hours, including evenings, weekends, and holidays as required.
Perform other duties as assigned by the immediate supervisor and/or management personnel.