House Manager- Rocky Mountains

AEG Worldwide•Denver, CO

3d•Onsite

About The Position

The House Manager will oversee operations and perform management functions at events throughout the region. The Manager Operations will be responsible for day-to-day operations; marketing shows and working with the VP of Operations to ensure all event needs are met. This position will work closely with staff to provide a high-level customer service in order to ensure a friendly, safe environment at all events, and work with the operations team on developing policies and procedures, assist with planning and cost estimates. Additionally, the House Manager will handle daily administration, oversee equipment and supplies inventory, and provide input on improvements.

Requirements

A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in Business Management or related field
3-5 years of related work experience
Previous experience managing private and concert events
Experience in venue and events operation, tours, including artist communication and settlements
Computer savvy and proficient in MS Word, Excel, Outlook
Strong written and verbal communication skills
Previous management experience and strong leadership skills
Strong organizational/ project management skills with the ability to multitask and prioritize work load
Ability to work flexible schedule including nights, weekends, and holidays

Nice To Haves

Music industry and live music experience preferred

Responsibilities

Responsible for project managing shows.
In constant contact with client or tour managers to make sure all needs of the show are met, addressed and resolved.
Work closely with operations team on show file management, developing policies and procedures, assisting in operations planning and cost estimates, and overseeing staff for all regional venues and projects.
Ensure a high level of customer service, oversee day of show operations at venue and work with staff to create a friendly, safe environment at all events through proper training.
Responsible for the day-to-day office administrative work including staff schedules, timekeeping, hiring, supervising and monitoring of staff performance.
Assist with tracking venue/show incident reports, working with legal, risk management and HR departments.
Ensure all events have adequate equipment and supplies to function properly. Work with Director and other members of the operations team to procure these items at the most competitive price.
Engage in venue improvements and capital projects by providing recommendations for improvements and working with GM/Director to obtain bids, develop ROI (Return on Investment) analyses, and oversee projects to completion.
Ensure venue is ready for opening and reporting any maintenance/supply needs to GM.
Responsible for settlement, prepare invoices, payroll discrepancies (Utilizing CAPS payroll), expenses, petty cash management and online order management.
Budget management of ancillary revenue streams such as venue craft vendors, food vendors, shower operations, etc.
Analytical analysis of top vendor spends on venue/show specifically, working with operations and production teams to identify opportunities for improved efficiency.