House Keeper

DRIFTWOOD HOSPITALITY MANAGEMENT•Falls Church, VA

1d•$15 - $18•Onsite

About The Position

Responsible for cleaning and maintaining guest room areas according to company procedures and at a level that meets or exceeds company standards. The role is at the Tysons Corner Westin in Falls Church, Virginia. The hotel operates 24 hours a day, seven days a week, so operational demands may require variations in shift days, starting times, and hours worked in a week. The role includes preparing and cleaning assigned rooms, replenishing amenities, completing housekeeping checklists, reporting room status for inspection, and identifying and reporting damage or hazards. It also involves maintaining clean and orderly corridors and service areas, securing guest rooms, turning in lost property and keys, following safety and security procedures, and assisting other housekeeping personnel as needed. Team members must maintain a neat, clean, and well-groomed appearance and perform related duties requested by management.

Requirements

Ability to bend and reach to dust, clean, and make beds and bathrooms.
Ability to stand and walk for varying lengths of time, often for long periods.
Ability to communicate with different kinds of people to provide information, answer questions, and deliver required services.
Ability to visually inspect rooms for cleanliness and guest belongings left behind.
Written communication skills to mark completed rooms on daily paperwork.
Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
Ability to lift up to 50 pounds.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
Follow knocking procedures before entering guest rooms.
Clean assigned guest rooms and ensure amenities are stocked.
Complete the housekeeping checklist for each room.
Accurately mark cleaned rooms for supervisor inspection.
Report damage or hazards in guest rooms, including through Guestware or the Housekeeping Coordinator.
Secure guest room doors when exiting.
Keep corridors and service areas neat.
Turn in lost-and-found items and guest room keys.
Adhere to company policies and follow safety, security, fire-prevention, and emergency procedures.
Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
Maintain a neat, clean, and well-groomed appearance.
Perform related duties requested by management and assist other housekeeping personnel when needed.