House Attendant, The Stanford Park Hotel

Woodside Hotel Group Ltd.•Menlo Park, CA

12d•Onsite

About The Position

Stanford Park Hotel has earned the #1 traveler reviewed position on Trip Advisor since 2000. Our retreat-like amenities and authentic service are a few reasons why our guests love us. We are seeking a House Attendant to join our outstanding team. Our House Attendants support the entire property operation by making sure our hotel is spotless and guest ready. They ensure the cleanliness of guest floors, corridors, foyers, stairwells and assist room attendants in order to maintain the Hotel’s high standards of quality.

Requirements

Knowledge of stain removal and chemical cleaning agents and operation of different types of equipment.
Able to learn and apply Hazardous Chemical training standards.
Able to communicate effectively with others.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Very detail oriented, to ensure the quality of cleanliness.
Ability to interpret a variety of instructions furnished in oral, diagram, or schedule form.
Ability to print and speak simple sentences in English.
Able to maintain a good working relationship with other departments, associates and guests.
Meets legal age requirements for the position.

Nice To Haves

Previous housekeeping experience is preferred.

Responsibilities

Empties room attendant carts of soiled linen or trash.
Follows all safety, hygiene and cleanliness protocol at all times.
Stocks linen and supplies into the linen rooms.
Vacuums and/or sweeps and waxes hallways, stairwells and foyers.
Cleans carpets, upholstered furniture and draperies.
Cleans and removes spots from corridor walls and doors, polishes and cleans mirrors, windows, sills and all metal work including room numbers on the guestroom doors.
Cleans the pool area daily by washing and mopping the pool deck.
Cleans and polishes all woodwork throughout the Hotel.
Delivers baby cribs and rollaway beds to guestrooms.
Obtains amenities and supplies for room attendants.
Replenishes bathroom supplies.
Replaces light bulbs.
Cleans ice machine area.
Flips mattresses, moves furniture, hangs drapery, dusts venetian blinds as assigned by the supervisor.
Completes any projects assigned by the supervisor.
Push and pull the vacuum throughout the hallways and corridors.
Empties all wastebaskets in all public areas and discards any additional trash throughout the Hotel.
Breaks down all cardboard boxes in order to place in the cardboard bin.
Respond in a timely manner to guest requests, such as additional room amenities, towels, instructions on how to operate equipment in the room and other information as requested.
Turn in all found items in the employees work area to the Executive Housekeeper.
Reports all items that need repair to Housekeeping Management.
Cleans and removes debris from driveway, parking garage/lot and courtyard areas.
All other duties as assigned by the Supervisor.