Clean and maintain the hotel's public areas in accordance with the brand/hotel guest service and sustainability standards. Your growth path will be Housekeeping Supervisor/Guest Service Agent – Head Housekeeper or Front Desk Manager. Your focus will be to greet and acknowledge guests in a friendly, courteous manner. Inspect assigned areas and perform cleaning tasks as needed. Collect trash from service areas and dispose of it in the outdoor trash receptacles. Vacuum and dust guest hallways. Collect linens and sheets from hotel floors and transport them to the laundry collection area. Deliver clean linens to assigned sections. Report maintenance issues. Maintain the cleanliness and organization of guest areas. Respond to guest inquiries and provide assistance. Work as a room service attendant when staffing is short or during peak periods. Keep guest satisfaction scores in mind and work to increase overall and departmental guest satisfaction. Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other tasks as requested by management.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED