House Attendant

Canad Inns•Grand Forks, ND

1d•Onsite

About The Position

Creates 100% guest satisfaction by providing amazing customer service by exceeding guest expectations. Gives personal attention, takes personal responsibility and uses teamwork when providing guest service. Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems. Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee. Performs other duties as required to provide Canad Four Star Service.

Requirements

Able to interact with guests
Open availability for shift coverage

Responsibilities

Maintains overall cleanliness of the hotel's public space areas, offices and private areas by cleaning all assigned areas thoroughly on a daily basis and performing deep cleaning projects as assigned
Cleans all assigned public areas
Cleaning of public restrooms
Completes work projects as assigned by supervisor
Cleans and polishes floors, windows, mirrors, vending machines, etc.
Vacuums, shampoos and removes spots from carpets
Removes all litter from public space
Dusts thoroughly
Adheres to safety precautions and procedures for using hazardous chemicals
Maintains supply cart
Reports maintenance requests on a timely basis
Delivers all received linens to all floors in an efficient controlled manner
All other duties as required
Adheres to hotel policies and procedures
Attends work on time as scheduled
Knows and follows safety procedures concerning blood-borne pathogens
Follows safety and security rules and procedures