House Attendant (Housekeeping)

Great Wolf Lodge • Grapevine, TX

7d

About The Position

At Great Wolf, the House Attendant uses organization and communication skills to support colleagues in creating well-equipped, welcoming guest rooms. The role assists housekeeping staff with guest-room cleaning and laundry functions and helps ensure overall guest satisfaction.

The position supports Room Attendants by handling linens and trash, helping clean rooms and make beds, transporting linen between rooms, laundry, and storerooms, and maintaining organized storerooms. It also delivers requested guest items, operates trash and cardboard equipment, retrieves previously used guest-request items, and communicates special requests or duties to Management.

Requirements

• Must be flexible regarding scheduling based on business demands.
• Successful completion of a criminal background check and drug screen.
• Ability to work independently with limited supervision.
• Willingness to work a flexible schedule, including nights, weekends, and/or holidays as needed.
• Able to lift up to 30 lbs.
• Able to push or pull up to 100 lbs.
• Able to bend, stretch, and twist.
• Able to stand for long periods.
• Able to climb multiple flights of stairs daily and walk frequently.
• Able to work with chemicals according to directions.

Nice To Haves

• Prior experience handling cleaning chemicals.
• Excellent customer service skills.
• Previous housekeeping or general cleaning experience.

Responsibilities

• Assess storeroom stock upon arrival and restock inventory if necessary.
• Assist Room Attendants, including removing linens and trash.
• Assist with cleaning guest rooms and making beds as needed.
• Transport dirty linen from departed rooms to the laundry department.
• Transport clean bath and bed linen from the laundry to storerooms.
• Keep storerooms clean, free of trash, and organized.
• Deliver irons, ironing boards, roll-away beds, cribs, and other requested items to guest rooms.
• Operate the trash compactor and cardboard baler.
• Pick up and return to storage previously used guest-request items found in rooms or hallways.
• Communicate special requests or duties to Management.

Benefits

• Medical, dental, and vision insurance.
• Health savings account.
• Telehealth resources.
• Life insurance.
• 401(k) with employer match.
• Paid vacation time off.
• Paid parental leave.
• Flexible scheduling.
• Holistic wellness program and technology.
• Employee Assistance Program.
• Employee Relief Fund.
• Career cross-training, scholarship fund, and talent development programs.
• Access to Great Wolf University for on-the-job, functional, and leadership training.
• Discounted vacations for employees, family, and friends.
• Employee referral incentives.
• Diversity and inclusion programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed