House Attendant- On Call

New York, Hotel.•Mandarin Oriental, NY

2d•Onsite

About The Position

Mandarin Oriental New York is looking for an On Call Housekeeping Attendant to join our Housekeeping team. This role is based at the Mandarin Oriental New York within the Housekeeping Department. The On Call Housekeeping Attendant is responsible for the overall cleanliness of all guestrooms that they are assigned to clean. The On Call Housekeeping Attendant reports to the Director of Housekeeping.

Requirements

Reading, writing and oral proficiency in the English language
Willing to work a flexible schedule and holidays.
Be a self-motivator and motivator of others
Must be able to work in a high pace and dynamic operation
Be able to work together with other colleagues
Have a pleasant, friendly and helpful manner.
Maintain a clean and healthy personal hygiene and grooming
Work in a safe, prudent and organized manner.
Have the ability to handle multiple tasks at one time while maintaining the highest standards in room/hotel cleanliness.
Have excellent communication and organization skills
Be able to consistently delight and satisfy our guest
Have the ability to handle guest requests in a detailed manner
Have high attention to details

Responsibilities

Cover all floors assigned to and ensures that the hotel cleanliness standards are maintained in all areas of responsibility.
Maintain the general upkeep of assigned section of guest floors.
Recognize and report all missing, damaged or sub-standard furniture, fixtures and equipment.
In assigned guest floors is responsible for all furniture moving, wall washing, drapes up and down, delivery of any guest requests, shampooing, buffing and spot cleaning, interior window and mirror cleaning and high dusting.
Maintain the cleanliness of guest foyers and corridors by performing wall washing, vacuuming, dusting of crown molding, millwork, baseboards and cleaning of all light fixtures including ceiling fixtures.
Perform general cleaning as scheduled.
Keep emergency stairwells and service landings in order and remove excessive soiled linen or garbage.
Rotate mattresses according to the pre-determined schedule.
Move and remove furniture in guest related as well as office space.
Fulfill any guests’ request e.g. laundry pick-up, delivery of toiletries and any other requests.
Supports room attendant in maintaining correct supplies and linen pars in closets and delivery of these supplies to the floors if needed.
Maintain vacuum cleaners and other equipment by cleaning up, changing bags and belts regularly.
Ensure that all electronic devices (television, remote controls, stereo, telephones) are working properly.