House Attendant / Houseperson

The Lodge at Blue Sky

2d

About The Position

POSITION SUMMARY: Provide exceptional service to guests by carefully, discreetly, and seamlessly ensuring that individual guest and Blue Sky expectations are met as regard in-room supplies, orderliness, deliveries, special service requests, and personal/property care.

Requirements

• A genuine affinity for interacting meaningfully and positively with guests.
• To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty listed above as essential job functions proficiently.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Professional, polished service, etiquette, and protocol skills and knowledge.
• Ability to provide clear and legible written communication.
• Ability to compute basic mathematical calculations.
• Ability to input and access data in a computer.
• Ability to be a clear thinker and remain calm under pressure.
• Ability to maintain the confidentiality of guest information and designated hotel data.
• Ability to work cohesively with other departments and individuals as part of a team.
• Ability to prioritize and follow up on work assignments.

Nice To Haves

• Ability to drive a golf cart.

Responsibilities

• Communicate courteously and professionally with guests to assess needs, and operate discreetly to fulfill all supply needs.
• Review the assignment sheet and update completed assignments.
• Check with supervisor for additional assignments throughout the shift.
• Load/unload linens and supplies in/out of cart following departmental procedures.
• Transport linens and supplies from the vehicle to designated areas.
• Organize and stock all incoming linens in designated areas/shelves.
• Monitor and maintain designated supply levels.
• Maintain and monitor the cleanliness of work areas.
• Assist housekeeping staff as assigned.
• Schedule cleaning projects, programs
• Read assignments carefully
• Ask questions to clarify any doubts
• Assist in making up Cribs / Rollaway as requested.
• Perform other duties as directed, developed or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees