House Attendant/Housekeeper

Tidewater InnEaston, MD
Onsite

About The Position

The Tidewater Inn is seeking a House Attendant/Housekeeper. This position is responsible for maintaining cleanliness of guests’ rooms under the supervision of the Housekeeping Supervisor. This is a variable non-exempted hourly position to include days, nights, weekends and holidays.

Requirements

  • Communication Proficiency
  • Flexibility
  • Teamwork Orientation
  • Organization
  • Ability to multi-task
  • Be able to lift up to 25 pounds

Responsibilities

  • Answer immediately to request from guests, as well as from other departments.
  • Load cart with supplies such as linens, terry, and cleaners and move it to the required area.
  • Enter guest rooms by adhering to proper procedures.
  • Clean room to standards set by Supervisor/Hotel.
  • Replace used amenities in guest rooms – unless otherwise specified.
  • Provide clean linens and towels in exchange for dirty ones.
  • Hang or fold towels, make beds and ensure bathrooms are exceptionally clean.
  • Take away room service dishes, dirty linen and trash.
  • Perform check on all room appliances to ensure they are in good working condition.
  • Adjust furniture, desk items and appliances when necessary.
  • Dust furnishings and wipe down walls as well as remove marks from them, if possible.
  • Carry out floor care duties in hallway and guest rooms, vacuum carpets.
  • Adhere to all safety, security and company procedures and policies.
  • Keep uniform clean and make sure to appear professional at all times.
  • Keep proprietary information confidential.
  • Ensure company standards are followed in welcoming and acknowledging guests.
  • Provide immediate report of any safety hazards, injuries, maintenance problem or accident to the supervisor.
  • Anticipate service needs of guests and provide them even before called upon to do so.
  • Provide assistance to guests with special needs.
  • Genuinely appreciate and thank guests for their visits.
  • Apply professional language in communicating with guests and other people.
  • Provide support to co-workers to achieve common goals.
  • Maintain quality standards and expectations.
  • Other duties as assigned.

Benefits

  • Employee discount
  • Employee meals
  • Employee events
  • 401k and Roth
  • 401k match (up to 3%) after 1 year
  • MD Sick Leave
  • Medical, dental, vision
  • 6 paid holidays
  • PTO - after 1 year for eligible full-time employees averaging 30hrs or more a week
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