House Advocate - Awake Overnight, part time

Wings Program•Chicago, IL

7d•$20 - $21•Onsite

About The Position

WINGS Program, Inc. is seeking a part-time Awake Overnight House Advocate in Chicago, Illinois, to help keep its Safe House running smoothly overnight. The role maintains the operation of the Safe House and Crisis Line and supports clients as needed during overnight hours. WINGS provides temporary safe shelter and individualized assistance to people whose lives have been disrupted by domestic violence, helping them set personal goals related to work, education, and caring for themselves and their children. The House Advocate responds to Crisis Line callers, supports guests and daily living activities, oversees house policies and chores, conducts safety rounds, and maintains client and shift records. The position also assists with meals and donations, participates in meetings and training, and reports child abuse as required by law and agency procedures. Evening, weekend, and holiday work may be required.

Requirements

Associate degree in social services or a closely related field, or equivalent job experience.
40-hour Domestic Violence Training; WINGS can provide it if needed.
CPR and First Aid certification; WINGS can provide these if needed.
Food handler certification or willingness to obtain it.
Basic computer skills and ability to enter data accurately.
Ability to work efficiently and independently, with strong organization, attention to detail, project management, interpersonal, and problem-solving skills.
Skill in working with sensitive issues and maintaining professional boundaries with clients.
Professionalism, flexibility, good judgment, and commitment to teamwork.
Ability to stay awake during the night shift.
Physical ability to lift up to 35 pounds to assist with donation storage.
Willingness to work weekends and holidays to ensure complete staffing of the 24-hour facility.

Responsibilities

Operate the Crisis Line by providing crisis intervention, counseling, education, safety planning, and referrals to callers.
Conduct and approve intake and eligibility evaluations to determine guests’ needs and appropriateness for Safe House services.
Interact with guests in community areas and role-model social skills, conflict resolution, parenting, time management, self-care, stress management, budgeting, and other daily living skills.
Supervise and coordinate activities related to house policies and chores.
Identify guest needs and communicate them to the responsible staff member to help secure donations and services.
Conduct hourly rounds according to policy to ensure the building is safe and secure, and report concerns to appropriate personnel.
Maintain timely and accurate records, including current client files, statistical reports, and census information.
Update the daily roster and shift reports.
Assist with meals and mealtime during the shift.
Assist with processing and storing donations as requested.
Attend and participate in supervision, weekly group meetings, and other required meetings.
Conduct, attend, and participate in appropriate training and education.
Immediately report child abuse to the Department of Children and Family Services as mandated by law and agency procedures.
Work evenings, weekends, and holidays as needed to ensure staffing of the 24-hour facility.