House Advocate - Awake Overnight, part time

WINGS Program, Inc.•Chicago, IL

8d•$20 - $21•Onsite

About The Position

WINGS Program, Inc. is hiring a part-time Awake Overnight House Advocate in Chicago, Illinois, to maintain the smooth operation of its Safe House and Crisis Line and support clients during overnight hours. WINGS is a nonprofit domestic violence service and housing provider offering temporary safe shelter and individualized assistance to help people affected by domestic violence work, continue their education, and care for themselves and their children. The House Advocate provides crisis intervention and related support, conducts intake and eligibility evaluations, and helps maintain a safe and supportive house environment. The position also includes records and shift-report maintenance, assistance with meals and donations, participation in meetings and training, and mandated reporting of child abuse. Evening, weekend, and holiday work is required as needed.

Requirements

Associate degree in social services or a closely related field, or equivalent job experience.
40-hour Domestic Violence Training; WINGS can provide it if needed.
CPR and First Aid certification; WINGS can provide these if needed.
Food handler certification or willingness to obtain it.
Basic computer skills and ability to enter data accurately.
Ability to work efficiently and independently; strong organization, attention to detail, project management, interpersonal, and problem-solving skills.
Skill in working with sensitive issues and maintaining professional boundaries with clients.
Professionalism, flexibility, good judgment, and commitment to teamwork.
Ability to stay awake during the night shift.
Physical ability to lift up to 35 pounds to assist with donation storage.
Willingness to work weekends and holidays to ensure complete staffing of the 24-hour facility.

Responsibilities

Operate the Crisis Line, providing crisis intervention, counseling, education, safety planning, and referrals to callers.
Conduct and approve intake and eligibility evaluations to determine guests’ needs and appropriateness for Safe House services.
Interact with guests in house community areas and model social skills, conflict resolution, parenting, time management, self-care, stress management, budgeting, and other daily living skills.
Supervise and coordinate activities related to house policies and chores.
Identify guest needs and communicate them to the responsible staff member to help secure donations and services.
Conduct hourly rounds according to policy to ensure the building is safe and secure, and report concerns to appropriate personnel.
Maintain timely and accurate records, including client files, statistics reports, and census.
Update the daily roster and shift reports.
Assist with meals and mealtime during the shift.
Assist with processing and storing donations as requested.
Attend and participate in supervision, weekly group meetings, and other required meetings.
Conduct, attend, and participate in appropriate training and education.
Immediately report child abuse to the Department of Children and Family Services as mandated by law and agency procedures.
Work evenings, weekends, and holidays as needed.