About The Position

Cineplex Entertainment is recruiting for the position of Amusement Cashier at The Rec Room Roundhouse in Toronto, ON. This role reports to the Amusement Manager. The Amusement Cashier is responsible for providing an outstanding entertainment experience to guests, ensuring all transactions are processed correctly according to Rec Room policies and procedures, and educating guests on the various offerings to enhance their visit.

Requirements

  • Ability to complete tasks with attention to detail
  • Quick addition skills
  • Problem solving skills
  • Good communication skills
  • Ability to manage a counter and its contents

Nice To Haves

  • Some experience with customer service preferred

Responsibilities

  • Ensure counter is well maintained, cleaned and well stocked
  • Delivers exceptional service and entertainment experience to guests
  • Upsell retail items as well as prizing and help the guest understand how the product functions
  • Cash handling and processing transactions in accordance with The Rec Room’s standards and The Rec Room’s cash handling procedures
  • POS procedures
  • Set up and tear down for functions, events and activities
  • Ensures that guests are aware of pricing for special events, promotions and daily events
  • Ensure guests adhere to the site and Health and Safety policies and procedures
  • Effectively handle and relay all guest inquiries, questions, and concerns to the Supervisors
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