Circa - Hotel - Supervisor

Recruiting Team • Las Vegas, NV

1d • Onsite

About The Position

Directly responsible for the daily coordination of the front of the house, including the bellmen and front desk agents. Also, responsible for providing outstanding guest service when checking guests in and out, booking reservations, providing information and additional services to guests as needed. Attends to guest’s needs and resolves guest’s problems. Works to ensure maximum guest satisfaction at all times. Assists as needed to ensure maximum inventory is available.

Requirements

• Ability to communicate effectively with guests, team members and management in both written and verbal form
• Basic math skills
• Computer literate
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
• Basic knowledge of Microsoft Office, Outlook and Internet
• Ability to work any day of the week and any shift to include weekends and holidays
• Ability to establish and maintained effective working relationship with team members and guests
• Must be at least 21 years of age

Nice To Haves

• Bachelor's Degree in Hospitality preferred

Responsibilities

• Practicing, supporting and promoting the Company Service Standards at all times
• Communicating with a diverse and demanding clientele as well as across multiple operational departments
• Assisting agents in creating accurate reservations and checking guests in and out
• Operating terminal and performing machine maintenance, including but not limited to issuing keys and keeping the area free of all debris
• Answering to all guests using their name, answering questions in a manner that reflects an understanding of the department and property in general
• Identifying guests with special needs to ensure the protection of the company assets and best guest service possible
• Observing and reporting unusual or suspicious behavior

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level