Hotel Staff Accountant – Income Audit

Maya Hospitality Group • Charlotte, NC

22h • Onsite

About The Position

Join Maya Hotels and Take the Next Step in Your Career! Are you a detail-oriented accounting professional with a passion for hospitality and a strong understanding of financial operations? At Maya Hotels, we are seeking a Hotel Staff Accountant – Income Audit & General Accounting to join our accounting team and support a growing portfolio of hotel properties. This role combines daily income audit responsibilities with broader general accounting functions, providing hands-on exposure to the full accounting cycle within a multi-property hospitality environment. The ideal candidate is organized, analytical, and comfortable working with financial data while managing multiple priorities and deadlines. If you are looking to grow your accounting career while gaining valuable experience across multiple hotel properties and nationally recognized hospitality brands, this is an excellent opportunity to join the Maya Hotels family!

Requirements

• Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred; equivalent accounting experience will be considered.
• 1–3+ years of hotel accounting, income audit, or hospitality accounting experience strongly preferred.
• Knowledge of the Uniform System of Accounts for the Lodging Industry (USALI) is a plus.
• Experience with Sage 50 Quantum or comparable accounting software preferred.
• Strong Microsoft Excel skills, including the ability to work with spreadsheets, formulas, and financial data.
• Strong attention to detail and accuracy when working with financial records.
• Ability to analyze financial information, identify discrepancies, and resolve issues.
• Strong organizational and time-management skills with the ability to manage multiple properties, entities, and deadlines.
• Strong written and verbal communication skills.
• Ability to work independently while also collaborating effectively with hotel and corporate teams.
• Ability to maintain confidentiality when handling financial and employee information.
• Hospitality or hotel accounting experience is preferred but not required for candidates with strong accounting experience.

Nice To Haves

• Knowledge of the Uniform System of Accounts for the Lodging Industry (USALI)
• Experience with Sage 50 Quantum or comparable accounting software
• Hospitality or hotel accounting experience

Responsibilities

• Perform daily income audit procedures, verifying room revenue, rate variances, folio adjustments, and other revenue activity against PMS reports.
• Reconcile daily revenue postings across rooms, food and beverage, and other operated departments in accordance with USALI standards.
• Investigate and resolve discrepancies between PMS, POS, and general ledger postings.
• Review complimentary rooms, discounts, adjustments, allowances, and other revenue adjustments for proper authorization and documentation.
• Monitor credit card settlements and reconcile activity against merchant statements.
• Identify unusual revenue activity or discrepancies and communicate findings to the appropriate hotel or accounting leadership.
• Maintain accurate and organized daily audit documentation and supporting records.
• Assist with month-end close procedures, including journal entries, accruals, account reconciliations, and supporting schedules.
• Assist with accounts payable processing, including invoice coding, approvals, and vendor account maintenance.
• Prepare and maintain balance sheet reconciliations and assist with variance analysis.
• Review financial activity for accuracy and completeness and research discrepancies as needed.
• Maintain accurate accounting records using Sage 50 Quantum or comparable accounting software.
• Assist with maintaining proper documentation for financial transactions and accounting processes.
• Support the Controller with financial reporting, audits, special projects, and other accounting-related requests.
• Assist with ensuring accounting practices are consistent with company policies, internal controls, and USALI standards.
• Support accounting activities across multiple hotel properties and legal entities.
• Communicate with hotel-level leadership and operational teams regarding accounting questions, discrepancies, and financial documentation.
• Manage multiple priorities while meeting daily, weekly, and monthly accounting deadlines.
• Maintain confidentiality and exercise sound judgment when handling sensitive financial information.
• Identify opportunities to improve accounting processes, reporting accuracy, and overall efficiency.

Benefits

• Medical, Dental and Vision Insurance
• 100% Employer Paid Life Insurance
• Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance
• Retirement Savings: 401(k) with Employer Contribution
• Employee Referral Program
• hotel discounts
• Paid Time Off (PTO)
• Career growth opportunities within the Maya Hotels family
• A supportive and collaborative work environment
• Hands-on exposure to full-cycle hotel accounting
• The opportunity to work with multiple hotel properties and nationally recognized hospitality brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree