Security (Various Shifts)

Coury Hospitality•San Diego, CA

22h•Onsite

About The Position

We have an exciting opportunity for Hotel Security professionals at the iconic Hard Rock Hotel San Diego — where music, energy, and luxury meet in the heart of the Gaslamp Quarter. The Hard Rock Hotel San Diego is electric — from nightlife and concerts to conventions, VIP events, and every unforgettable moment in between. Our Security team is critical to keeping the show running smoothly. You are the calm in the chaos, the reassuring presence in the crowd, and the professional who ensures safety while delivering high-touch hospitality. As part of our Security team, you’ll protect our guests, staff, and property while upholding the legendary Hard Rock experience. As a member of our Security team, you are confident, observant, and quick on your feet. You know how to step into challenging situations with professionalism and ease — prioritizing safety, service, and de-escalation. You’re not just providing security; you’re enhancing the guest experience by ensuring every person on property feels safe, supported, and welcomed.

Requirements

Communicate clearly, calmly, and confidently in stressful or evolving situations
Know how to de-escalate conflict with professionalism and tact
Are comfortable approaching and redirecting guests respectfully
Have a valid driver’s license with a clean driving record
Can drive stick shift and all vehicle types
Are reliable, punctual, and committed to consistent attendance
Have strong English communication skills
Thrive in an energetic, fast-paced luxury hotel environment
Ability to lift or transport at least 50 lbs
Ability to push/pull up to 250 lbs
Comfortable with extended periods of standing and moving
Able to work in various weather conditions
Willing to perform repetitive physical tasks
Must wear closed-toe, non-skid shoes as required PPE

Responsibilities

Patrol hotel grounds, parking areas, hallways, restaurants, event spaces, and back-of-house areas to maintain safety and visibility
Respond promptly to disturbances, safety concerns, noise complaints, and guest or staff reports
De-escalate difficult situations with professionalism, confidence, and clear communication
Escort disruptive or belligerent guests off property when necessary
Maintain and secure assigned keys and access points
Partner with local law enforcement when needed
Escort team members to and from their vehicles
Ensure all housekeeping closets and restricted areas remain locked and secure
Assist guests with luggage when needed
Support valet operations in the absence of valet staff — including parking, securing, and documenting guest vehicles
Deliver gracious, guest-focused service at all times
Report maintenance concerns promptly
Handle lost and found items according to policy
Perform additional tasks as assigned based on business needs