Security (Various Shifts)

Coury HospitalitySan Diego, CA
Onsite

About The Position

We have an exciting opportunity for Hotel Security professionals at the iconic Hard Rock Hotel San Diego — where music, energy, and luxury meet in the heart of the Gaslamp Quarter. The Hard Rock Hotel San Diego is electric — from nightlife and concerts to conventions, VIP events, and every unforgettable moment in between. Our Security team is critical to keeping the show running smoothly. You are the calm in the chaos, the reassuring presence in the crowd, and the professional who ensures safety while delivering high-touch hospitality. As part of our Security team, you’ll protect our guests, staff, and property while upholding the legendary Hard Rock experience. As a member of our Security team, you are confident, observant, and quick on your feet. You know how to step into challenging situations with professionalism and ease — prioritizing safety, service, and de-escalation. You’re not just providing security; you’re enhancing the guest experience by ensuring every person on property feels safe, supported, and welcomed.

Requirements

  • Communicate clearly, calmly, and confidently in stressful or evolving situations
  • Know how to de-escalate conflict with professionalism and tact
  • Are comfortable approaching and redirecting guests respectfully
  • Have a valid driver’s license with a clean driving record
  • Can drive stick shift and all vehicle types
  • Are reliable, punctual, and committed to consistent attendance
  • Have strong English communication skills
  • Thrive in an energetic, fast-paced luxury hotel environment
  • Ability to lift or transport at least 50 lbs
  • Ability to push/pull up to 250 lbs
  • Comfortable with extended periods of standing and moving
  • Able to work in various weather conditions
  • Willing to perform repetitive physical tasks
  • Must wear closed-toe, non-skid shoes as required PPE

Responsibilities

  • Patrol hotel grounds, parking areas, hallways, restaurants, event spaces, and back-of-house areas to maintain safety and visibility
  • Respond promptly to disturbances, safety concerns, noise complaints, and guest or staff reports
  • De-escalate difficult situations with professionalism, confidence, and clear communication
  • Escort disruptive or belligerent guests off property when necessary
  • Maintain and secure assigned keys and access points
  • Partner with local law enforcement when needed
  • Escort team members to and from their vehicles
  • Ensure all housekeeping closets and restricted areas remain locked and secure
  • Assist guests with luggage when needed
  • Support valet operations in the absence of valet staff — including parking, securing, and documenting guest vehicles
  • Deliver gracious, guest-focused service at all times
  • Report maintenance concerns promptly
  • Handle lost and found items according to policy
  • Perform additional tasks as assigned based on business needs

Benefits

  • Free cafeteria meals
  • Flexible scheduling
  • Hotel discounts
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