Hotel Security Officer

HRI Hospitality•Nola, MS

1d•Onsite

About The Position

Located just minutes from the Port of New Orleans, our hotel is a top choice for cruise travelers looking to extend their stay in the Crescent City. With complimentary parking and close proximity to iconic local favorites — from beignets to Bourbon Street — we offer guests the perfect launchpad for adventure on land and sea. Join our team and help deliver unforgettable pre- and post-cruise experiences to travelers from around the world.

Requirements

Strong observational and problem-solving skills.
Ability to remain calm and make sound decisions in high-stress situations.
Clear communication skills, both verbal and written.
Basic understanding of security systems and emergency procedures.
Ability to maintain confidentiality and handle sensitive information.
Customer-service mindset with a professional, approachable demeanor.
Ability to stand or walk for extended periods.

Nice To Haves

CPR certified

Responsibilities

Patrol all areas of the hotel, including guest floors, public spaces, back-of-house areas, and parking lots.
Monitor security systems, cameras, alarms, and access control points.
Respond promptly to incidents, disturbances, or emergency situations and document all actions taken.
Assist guests and employees with safety-related concerns or escorts upon request.
Enforce hotel policies while maintaining professionalism and hospitality.
Complete detailed incident and shift reports.
Collaborate with local law enforcement, fire departments, and emergency responders when necessary.
Conduct routine safety inspections (fire extinguishers, doors, lighting, etc.).
Support loss prevention efforts and investigate theft or suspicious activity.
Participate in safety drills and ongoing training sessions.
Provide emergency first aid or CPR if certified and needed.