Hotel Security Officer

HRI HospitalityNola, MS
Onsite

About The Position

Located just minutes from the Port of New Orleans, our hotel is a top choice for cruise travelers looking to extend their stay in the Crescent City. With complimentary parking and close proximity to iconic local favorites — from beignets to Bourbon Street — we offer guests the perfect launchpad for adventure on land and sea. Join our team and help deliver unforgettable pre- and post-cruise experiences to travelers from around the world.

Requirements

  • Strong observational and problem-solving skills.
  • Ability to remain calm and make sound decisions in high-stress situations.
  • Clear communication skills, both verbal and written.
  • Basic understanding of security systems and emergency procedures.
  • Ability to maintain confidentiality and handle sensitive information.
  • Customer-service mindset with a professional, approachable demeanor.
  • Ability to stand or walk for extended periods.

Nice To Haves

  • CPR certified

Responsibilities

  • Patrol all areas of the hotel, including guest floors, public spaces, back-of-house areas, and parking lots.
  • Monitor security systems, cameras, alarms, and access control points.
  • Respond promptly to incidents, disturbances, or emergency situations and document all actions taken.
  • Assist guests and employees with safety-related concerns or escorts upon request.
  • Enforce hotel policies while maintaining professionalism and hospitality.
  • Complete detailed incident and shift reports.
  • Collaborate with local law enforcement, fire departments, and emergency responders when necessary.
  • Conduct routine safety inspections (fire extinguishers, doors, lighting, etc.).
  • Support loss prevention efforts and investigate theft or suspicious activity.
  • Participate in safety drills and ongoing training sessions.
  • Provide emergency first aid or CPR if certified and needed.

Benefits

  • Complimentary parking
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