Hotel Sales Manager

HYRE HARPER Co.•Washington, PA

4d•Hybrid

About The Position

ARK Hospitality is seeking a driven, relationship-focused Hotel Sales Manager to support two properties in the Canonsburg and Washington County, Pennsylvania markets: Holiday Inn Express & Suites Pittsburgh SW – Southpointe and Suburban Studios Washington. This role is responsible for generating new business, developing local account relationships, increasing room-night production, and supporting occupancy and revenue growth across both properties. The ideal candidate enjoys networking, meeting new people, building business relationships, and creating long-term partnerships that generate repeat business. This position combines proactive sales activity, account management, community engagement, and strategic business development.

Requirements

Minimum of 2 years of hotel sales, hospitality sales, business development, account management, or related sales experience.
Proven success in generating new business and meeting revenue goals.
Strong networking, prospecting, and relationship-building abilities.
Excellent written and verbal communication skills.
Strong presentation and negotiation abilities.
Highly organized with exceptional follow-through.
Ability to work independently while managing multiple priorities.
Valid driver's license and reliable transportation.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Nice To Haves

Hotel sales experience preferred.
Extended-stay hospitality experience preferred.
Experience managing: Corporate negotiated accounts, Group business, Government lodging, Construction and workforce lodging, Extended-stay accounts.
Existing relationships within the Canonsburg, Washington County, Southpointe, or Greater Pittsburgh markets.
Experience using: CRM systems, STR reports, Lighthouse Property Management Systems (PMS), Hospitality sales systems.
Experience with the following systems is a plus: IHG systems, ChoiceADVANTAGE, ChoiceMAX, CI/TY, Salesforce, Delphi, STR Reports, Lighthouse, Microsoft Excel, Microsoft PowerPoint, CRM and Hospitality Sales Reporting Systems.

Responsibilities

Develop and execute strategic sales plans that drive occupancy, ADR, RevPAR, and overall revenue growth.
Prospect, solicit, and secure new: Corporate accounts, Government accounts, Project-based business, Construction and crew lodging, Sports and group business, Extended-stay opportunities, Relocation and temporary housing clients.
Conduct outside sales calls, client meetings, networking events, and site tours.
Build and maintain an active sales pipeline.
Generate new revenue opportunities through proactive outreach and relationship building.
Negotiate rates and agreements within approved guidelines.
Maintain and strengthen relationships with existing clients.
Conduct account reviews and business-development meetings.
Identify opportunities to increase room-night production and wallet share.
Develop long-term relationships that create repeat and referral business.
Coordinate customer visits, hotel tours, and appreciation efforts.
Represent both hotels within the community.
Participate in: Chambers of Commerce, Tourism organizations, Business networking groups, Community events, Economic-development activities.
Build relationships with local demand generators, employers, and community leaders.
Increase awareness of both properties throughout the local market.
Collaborate with hotel leadership on pricing and revenue strategies.
Review: Occupancy performance, ADR, RevPAR, Market share, Account production.
Monitor competitor activity and market trends.
Maintain accurate CRM records, prospect activity, forecasts, and sales reports.
Prepare weekly activity updates and monthly production reporting.