Hotel Sales Coordinator - Part Time

Generation Hospitality-11Gilbert, AZ
Onsite

About The Position

The Hotel Sales Coordinator will be responsible for supporting the sales department, primarily focusing on meeting and event space. This role involves client interaction, coordination with other departments, proposal generation, and event execution. The coordinator will also manage client accounts, maintain sales records, and ensure accurate communication and documentation for all events and reservations.

Requirements

  • Must be organized, have great attention to details and have good time management skills.
  • Ability to lift up to 35 lbs.
  • Ability to maintain flexible/extended work hours as needed by job demand functions

Responsibilities

  • Maintain good rapport with clients.
  • Work closely with other departments to coordinate details, special requests, VIP packages and promotions.
  • Handle inquiry calls, send appropriate collateral, or direct calls to sales management staff as necessary.
  • Give site tours.
  • Provide clear, professional, and detailed communication to the client.
  • Responsible for putting together proposals and contracting for group blocks.
  • Assist clients/groups with copies of receipts, invoices, etc.
  • Inform Sales Department of potential problems with clients and progress of special projects.
  • Go on sales calls & blitzes with the Sales Department and serve as a point of contact to all hotel accounts.
  • Coordinate client gifts with Sales & guest recognition programs with the Front Office.
  • Manage mini-hotel inventory and input rooming lists.
  • Advise Sales Manager and Director of Sales on any group cut off dates.
  • Purchase any meeting planner points or group events per the request of the Director of Sales.
  • Close out month-end house accounts with the assistance of the hotel's Front Office Manager and Director of Sales.
  • Verify group pick up for events for the purpose of rebates, commissions, etc.
  • Maintain the front desk incentive program and encourage the front desk to obtain and maintain accuracy on company names for all reservations.
  • Create BEO’s, group resumes.
  • Utilize CRM.
  • The banquet and event space will be the primary responsibility of the Sales Coordinator.
  • They will be responsible for making BEO’s prior to each event, coordinating any catering needs, and executing the day of the event.
  • Perform other duties, as assigned, to meet business needs.
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