Hotel Sales Coordinator - MGM Grand

MGM Resorts International • Las Vegas, NV

1d • Onsite

About The Position

The Hotel Sales Coordinator will be the organizational force behind the Sales team, managing schedules, coordinating meetings, preparing communications, and supporting day-to-day operations in a fast-paced environment. This role is ideal for someone who is highly organized, detail-oriented, and enjoys supporting a team's success to make an impact.

Requirements

• 1+ years of prior relevant experience in guest service
• Previous administrative or clerical experience
• High School Diploma or GED
• Must be 18 years of age or older

Responsibilities

• Process reservations, confirmations, cancellations, special handling alerts, and amenities.
• Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to other departments as needed.
• Be a resource on activities, services and amenities within our resort.
• Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients.
• Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
• Prepare expense reports and maintain files to highly sensitive and confidential information.
• Provide excellent service consistent with the property's core service standards and brand attributes and maintain positive working relationships and partnerships with clients and employees by understanding their expectations and anticipating their needs.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED