Pool Receptionist - MGM Grand

MGM Resorts • Las Vegas, NV

2d • Onsite

About The Position

As a Pool Receptionist at MGM Grand, you’ll be the first point of contact for guests, delivering friendly and professional service. You’ll greet guests, handle phone inquiries, manage reservations using UrVenue, process payments, and provide information on pool amenities. By supporting daily operations and assisting with guest needs, you’ll help create a smooth and enjoyable poolside experience.

Requirements

• Must be 18 years of age or older
• High School Diploma or GED preferred
• 1+ Years of prior relevant experience as a receptionist working in a pool or similar resort setting preferred

Responsibilities

• Greet guests in a friendly and professional manner
• Answer multi-line phone systems and direct calls to the appropriate staff/department
• Maintain all office equipment as needed and coordinates repairs
• Work closely with the functional department groups as necessary
• Ensure that the Receptionist area is clean and looks neat for all incoming guests
• Inform management of all guest issues, needed supplies or equipment related issues

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED