Hotel Sales & Catering Manager - Charlotte, NC

PAH Management•Charlotte, NC

6d•Onsite

About The Position

The Hotel Catering Sales Manager plays a pivotal role in driving revenue growth by developing and executing strategic sales plans for the hotel's catering services. This position requires building and maintaining strong relationships with corporate clients, event planners, and local organizations to secure catering contracts for meetings, conferences, weddings, and other special events. The manager will collaborate closely with the culinary and events teams to ensure seamless service delivery that meets or exceeds client expectations. Additionally, the role involves analyzing market trends and competitor activities to identify new business opportunities and tailor offerings accordingly. Ultimately, the Hotel Catering Sales Manager is responsible for maximizing catering sales while enhancing the hotel's reputation as a premier event destination.

Requirements

Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
At least 3 years of proven experience in catering sales or hospitality sales management.
Strong knowledge of catering operations and event planning processes.
Excellent communication, negotiation, and interpersonal skills.
Proficiency with CRM software and Microsoft Office Suite.

Nice To Haves

Experience working in a hotel environment with a focus on food and beverage sales.
Established network of contacts within the corporate and event planning sectors.
Certification in event planning or hospitality sales (e.g., Certified Meeting Professional).
Demonstrated success in meeting or exceeding sales targets in a competitive market.
Ability to analyze financial data and develop pricing strategies.

Responsibilities

Develop and implement comprehensive sales strategies to achieve catering revenue targets.
Identify, prospect, and secure new catering clients through networking, cold calling, and attending industry events.
Manage client relationships by understanding their needs, providing customized proposals, and ensuring high levels of customer satisfaction.
Coordinate with the culinary, banquet, and event management teams to ensure flawless execution of catering events.
Prepare detailed sales reports, forecasts, and budgets to track performance and inform management decisions.
Negotiate contracts and pricing agreements while maintaining profitability and competitive positioning.
Stay informed about industry trends, competitor offerings, and local market conditions to adapt sales approaches.
Train and mentor junior sales staff to enhance team effectiveness and professional development.