Hotel Sales Administrative Assistant - Bellagio

MGM Resorts International
•Onsite

About The Position

The Admin Support II provides administrative and clerical support to the department, carrying out duties in accordance with department guest service standards and MGM Resorts International policies, practices, and procedures. The role supports visitors, callers, office staff, and department groups; organizes shipping and inventory; maintains documents, databases, and office equipment; and prepares purchase orders. The position requires varied shifts, including weekends and holidays.

Requirements

  • High school diploma or GED.
  • At least 1 year of prior relevant experience in a related position, or equivalent education and experience.
  • Ability to work varied shifts, including weekends and holidays.

Nice To Haves

  • Bachelor's degree in a related field.
  • At least 2 years of prior relevant experience in administrative roles.
  • Experience working in a similar resort setting.

Responsibilities

  • Provide guidance on work-related duties to less experienced Admin Support employees.
  • Greet visitors and callers, address their needs, answer multi-line phone systems, and direct calls to appropriate staff or departments.
  • Respond to general email correspondence from guests and staff.
  • Schedule conference calls and meetings for office staff.
  • Coordinate product pickup, shipping, and storage; monitor, move, and adjust storage areas according to shipping requirements.
  • Keep inventory stocked and sorted so items are easy to find.
  • Compile, copy, sort, file, and scan department documents; prepare departmental reports; maintain databases; and perform other administrative tasks.
  • Maintain office equipment and coordinate repairs as needed.
  • Work closely with functional department groups as necessary.
  • Prepare purchase orders for goods and services purchased by the department.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
  • Free parking on and off shift.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development through programs and networking opportunities, as well as community volunteer opportunities.
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