Hotel Retail Associate
About The Position
Build AWESOME memories. Create AWESOME moments. Be part of something AWESOME! At LEGOLAND New York Resort, our team members—known as Model Citizens—bring the magic to life every day. As part of our Hotel Retail team, you’ll help create fun, memorable experiences for guests staying overnight at the resort. From helping a child find the perfect LEGO set to delivering special packages that make their stay even more exciting, you’ll be part of the moments families remember long after their trip ends. If you love working with people, enjoy a fun and energetic environment, and want to help make someone’s day a little more awesome, this could be the perfect role for you!
Requirements
- Friendly, outgoing personality that guests naturally connect with
- Professional and well-groomed appearance
- Someone who loves the idea of making a child’s day unforgettable
- A dependable team player who enjoys working with others
- Reliable and responsible—because our guests count on you
- Comfortable working outdoors in a variety of weather conditions
- Able to stand and walk for extended periods of time
- Flexible availability, including evenings, weekends, and holidays
- Team members must follow all company Health, Safety & Security policies and comply with ASTM, NEC, NSF, OSHA, and state/local regulations.
- Prompt reporting of incidents and adherence to safe work practices is required.
Responsibilities
- Welcome guests with enthusiasm and provide exceptional service in our hotel retail stores
- Share your product knowledge and help guests discover the perfect LEGO sets, souvenirs, and gifts
- Support store leadership with a variety of daily tasks and responsibilities
- Prepare and deliver pre-sold packages to guests, helping make special moments even more memorable
- Maintain store cleanliness, organization, and visual displays
- Operate Point-of-Sale (POS) systems efficiently to process purchases
- Complete opening and closing store procedures in accordance with company policies
- Help maintain inventory and participate in Loss Prevention practices
- Represent the LEGO and Merlin culture, values, and guest service standards in everything you do
Benefits
- Gain valuable retail and hospitality experience in a world-class resort
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
