Hotel Restaurant Supervisor - FULL TIME

Elvis Presley Enterprises • Memphis, TN

13d • Onsite

About The Position

Become a part of the exciting growth at Graceland! Since opening to the public in 1982, Elvis Presley's Graceland has hosted over 20 million visitors from every state in the union and nearly every country of the world. Graceland welcomes over 500,000 visitors each year, is one of the five most visited home tours in the United States, and is the most famous home in America after The White House. In 1991, Graceland was placed on the National Register of Historic Places. In 2006, it was designated a National Historic Landmark. Graceland visitors come from all walks of life, all ages, all musical tastes, all income levels, all educational backgrounds, and all parts of the world. Our employees are ambassadors to Memphis and work hard to ensure all of our guests are treated with the same southern hospitality that Elvis Presley was known for.

Requirements

• Supervisory experience in full service dining is required
• Ability to cope with heavy workload
• Excellent communication and interpersonal skills is essential
• Ability to prioritize and work with limited supervision
• Excellent attention to detail
• Ability to perceive and work with a wide range of people
• Some knowledge of food preparation including food safety techniques is required
• Ability to accurately handle money and cash transactions
• Skill to operate and clean various restaurant equipment
• Must be able to pass a background check and pre-employment drug test
• Must follow, have knowledge of health codes
• Possess or willing to apply for an ABC Card and Beer Card

Nice To Haves

• Hotel and formal bar experience is a plus
• Food and Beverage inventory control experience is helpful
• Some knowledge of catering helpful
• Knowledge of Excel and Word computer programs is helpful
• Willing to become Serve-Safe Certified
• Willing to apply for an ABC Card and Beer Card

Responsibilities

• Help train new hires on service, POS MICROS, within the F&B department
• Ensure excellent Guest Service
• Help manage cleanliness of assigned location
• Create and adjust schedules
• Management of incoming invoices, payroll and equipment
• Meet and maintain state, county/city health codes and company standards
• Manage food and beverage ordering and inventory process
• Supervise the staff and restaurant service
• Stock and restock as needed for assigned location
• Work alongside Associates in any capacity as needed
• Help establish work schedules
• Resolve employee and guest complaints
• Take disciplinary action as required
• Submit and approve time in payroll system
• Other duties as assigned

Benefits

• Benefits will be offered after successful completion of a sixty (60) day introductory period.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed