Hotel Operations Manager
Atrium Hospitality•Joplin, MO
•$51,634 - $65,542•Onsite
About The Position
The Hotel Operations Manager will oversee Front Office and Housekeeping operations, ensuring brand and Atrium standards are met. This role involves leading and supporting the team through coaching and development, coordinating cleanliness and maintenance, managing department budgets, controlling costs, and supporting revenue-generating initiatives. The goal is to create memorable guest experiences through proactive service and genuine connection, encouraging repeat business.
Requirements
- 2+ years of hospitality leadership experience, including managing people and property.
- Housekeeping or front desk experience.
- Strong people leadership skills, including coaching, conflict resolution, and motivation.
- Solid computer skills, including Microsoft Office Suite, team chats, and reports.
- Flexible schedule, including nights, weekends, and holidays.
Responsibilities
- Oversee Front Office and Housekeeping operations, ensuring standards are followed.
- Lead and support the team through coaching, development, and stepping in when needed.
- Coordinate cleanliness, maintenance, and timely responses to issues to keep the hotel spotless and guest-ready.
- Monitor department budgets, control labor and supply costs, and support revenue-generating initiatives.
- Create memorable guest experiences with proactive service and genuine connection.
Benefits
- 401(k) plan with company match
- Medical, dental, and vision insurance options
- Paid Time Off & Vacation
- DailyPay
- Wellness programs
- Tuition reimbursement
- Exclusive discounts on brands and services
- Community service and volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
