Hotel Operations Manager – Housekeeping
About The Position
The main objective of the Operations Manager – Housekeeping is to assist in managing the daily operations of the Housekeeping and Laundry departments, ensuring clean, orderly, and attractive guest rooms and public spaces throughout the hotel. This position plays an important role in leading and developing associates, maintaining high standards of cleanliness, responding to guest concerns, and supporting the overall success of the hotel. Successful candidates will combine strong operational leadership with exceptional attention to detail and a friendly, welcoming, and energetic personality. The ideal candidate will be a hands-on leader who is comfortable working alongside the team, inspecting rooms and public areas, addressing guest needs, developing associates, and ensuring our cleanliness and service standards are consistently achieved. Strong time management, communication, problem-solving, and leadership skills are essential for success in this role.
Requirements
- Strong operational leadership
- Exceptional attention to detail
- Friendly, welcoming, and energetic personality
- Hands-on leadership style
- Strong time management skills
- Strong communication skills
- Strong problem-solving skills
- Strong leadership skills
- Experience in hotel operations
- Driven to succeed
- Passionate about creating an exceptional guest experience through outstanding cleanliness and service
Responsibilities
- Assist in managing the daily operations of the Housekeeping and Laundry departments.
- Ensure clean, orderly, and attractive guest rooms and public spaces throughout the hotel.
- Lead and develop associates.
- Maintain high standards of cleanliness.
- Respond to guest concerns.
- Support the overall success of the hotel.
- Work alongside the team.
- Inspect rooms and public areas.
- Address guest needs.
- Ensure cleanliness and service standards are consistently achieved.
Benefits
- Excellent compensation package
- Compensation $63,000 and up based on experience, plus bonus potential
- Comprehensive benefits package including health, dental, vision, life insurance, and 401(k)
- Paid Time Off
- Hotel room discounts at our locations around the globe
- Discounts on food and beverages
- Professional development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
