Hotel Operations Assistant
About The Position
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Hotel Operations Assistant. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!
Requirements
- Self-motivated with a strong work ethic and a drive to exceed expectations.
- Excellent communication, interpersonal and presentation skills.
- Ability to establish rapport with guests and colleagues.
- 6 months to 1 year related experience.
- Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
- Maintain a valid Driver’s License from the state which you reside with no major violations.
- Solid organizational, time-management and prioritization skills.
- Exceptional customer service skills.
Responsibilities
- Provide administrative support to the hotel and be the liaison between the Sales and Events Office and the hotel Operations Team.
- Prepare internal and external correspondence.
- Review and distribute reports to Management staff as needed.
- Assist Sales & Events office by being contact for walk in guests interested in booking group rooms or events.
- Distribute reports and information from the Sales & Events office to the property Operations team.
- Maintain and order appropriate level of sales collateral.
- Deliver group room "gift bags".
- Assist with tracking associate training classes and activities.
- Maintain a thorough knowledge of hotel staff, room locations, room rates, outlets, hours of operation, amenities and selling strategies.
- Perform Front Desk and Driver duties as needed.
- Assist in maintaining the cleanliness of the Executive office and surrounding areas.
- Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance.
- Report deficiencies.
Benefits
- Competitive compensation
- Comprehensive benefit packages for full-time positions
- Hotel room discounts at our locations around the globe
- Discounts on food and beverages
- Professional development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
