Hotel Operations Assistant Manager - Nobu Hotel (Caesars Palace LV)
About The Position
The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.
Requirements
- Diverse knowledge of hotel division operations.
- Willingness to dive into the day-to-day operation.
- Ability to balance and manage long-term goals of the hotel.
- Natural passion towards action.
- Ownership mentality.
- Ability to thrive in a fast-paced, multi-task environment with a constantly changing work environment.
- Humility and understanding of the need to work side by side with others.
- Ability to take action on feedback.
Nice To Haves
- Passion for delivering personalized service in an exclusive setting.
Responsibilities
- Assists in leading departments: Front Office, Front Services, Mini Bar, In room Dining and Hospitality events.
- Leads the team to deliver remarkable guest and team member experiences.
- Dives into the day-to-day operation while balancing and managing the long-term goals of the hotel.
- Supports and leads the hotel operation to ensure the resort maintains a high level of outstanding guest services.
- Builds a dynamic team.
- Maintains regular presence in the lobby, guest room floors, casino area, and front desk, as well as in the office.
- Works side by side with others in delivering outstanding experiences to guests.
- Takes action on feedback to improve operations.
- Performs all duties in accordance with departmental, property, and corporate policies, practices, and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
