Eastside Lodge - Part Time Night Auditor

A-1 Hospitality Group • Portland, OR

1d • Onsite

About The Position

The Hotel Night Auditor attends to guests’ needs, including, but not limited to, registration, checkout, and cashiering. This role requires excellent customer service skills and the ability to handle financial transactions accurately.

Requirements

• Customer service experience required.
• Experience handling cash, credit card procedures, and use math concepts.
• Attention to detail and organized.

Nice To Haves

• Previous experience in hospitality preferred.

Responsibilities

• Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house.
• Explain and provide any promotional items to each guest checking in.
• Respond promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met.
• Cover other areas of the hotel as needed.
• Document any guest accidents by completing the accident report form.
• Complete the maintenance log whenever a complaint is reported.
• Maintain all areas of the front desk.
• Take the initiative to greet guests in a friendly and warm manner.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed