Hotel Night Audit

CusaRoswell, GA
Onsite

About The Position

CUSA, LLC is hiring a Hotel Front Desk/Night Auditor to support smooth overnight operations and accurate daily closeout. This role exists to deliver reliable guest service during late hours while ensuring the hotel’s basic accounting procedures are completed correctly and on time. Key responsibilities include handling front desk needs independently, completing overnight audit steps to confirm records and reports are accurate, and following hotel policies and procedures. You’ll respond to guest questions, share local recommendations, and help coordinate with the shuttle driver and breakfast attendant as needed. Guest security and safety are a top priority, and the Night Auditor plays a key part in maintaining a safe, secure stay. Your shift begins as the property quiets down. You settle in at the front desk, review what’s coming up overnight, and set a steady, welcoming tone for late arrivals. Between guest interactions, you move through the end-of-day flow, checking that the numbers tie out and that the next day is set up cleanly. As questions come in—parking, dining nearby, early departures—you provide clear answers and practical local suggestions. You may touch base with the shuttle driver or breakfast attendant so the morning handoff is smooth. By sunrise, you’ve helped keep the hotel calm, organized, and ready for the day team to take over.

Requirements

  • Ability to work independently on overnight shifts
  • Strong attention to detail for audit and basic account procedures
  • Professional, service-focused communication with guests

Responsibilities

  • Support smooth overnight operations and accurate daily closeout.
  • Deliver reliable guest service during late hours.
  • Ensure the hotel’s basic accounting procedures are completed correctly and on time.
  • Handle front desk needs independently.
  • Complete overnight audit steps to confirm records and reports are accurate.
  • Follow hotel policies and procedures.
  • Respond to guest questions.
  • Share local recommendations.
  • Help coordinate with the shuttle driver and breakfast attendant as needed.
  • Maintain guest security and safety.
  • Review what’s coming up overnight.
  • Set a steady, welcoming tone for late arrivals.
  • Check that the numbers tie out and that the next day is set up cleanly.
  • Provide clear answers and practical local suggestions for guest inquiries.
  • Ensure the morning handoff is smooth.
  • Help keep the hotel calm, organized, and ready for the day team.
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