Hotel Night Audit

BMI Hospitality Management • Brier, WA

7d • Onsite

About The Position

The Embassy Suites by Hilton Seattle North Lynnwood is looking to hire a Night Auditor. This role involves providing exceptional guest service, managing guest accounts, running night audit reports, and handling check-ins and check-outs.

Requirements

• Must be able to stand for extended periods of time
• Be outgoing and friendly
• Prior customer service experience is preferred
• Must be flexible in schedule: Positions could be mornings or nights, including Weekends and Holidays

Responsibilities

• Provide exceptional guest service to all hotel guests
• Greet and check guests into and out of the hotel
• Handle all guest requests and/or concerns in a professional and courteous manner
• Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy
• Run all necessary night audit reports
• Answer phones

Benefits

• Medical, dental, and vision offered after qualification period
• Competitive performance bonuses - potential for up to $700 monthly
• 401k with match offered after qualification period
• Employee discounts at Hilton Hotels worldwide
• Washington State Paid Sick Leave
• Vacation time accrued based on hours worked
• Overtime pay for holidays worked - 10 holidays per year
• Free parking

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed