Hotel Manager
About The Position
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Requirements
- Bachelor’s degree in Hotel Administration, Business Administration or equivalent
- Four to six years of general management experience in a high-level operations role or some prior general management experience, or an equivalent combination of education and experience.
- Must speak fluent English.
- Standing and moving about the facilities
- Carrying or lifting items weighing up to 25 pounds
- Using a keyboard to generate correspondence, reports, etc.
- Handling objects, products, and equipment
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Problem solving, reasoning, motivating, organizational and training abilities are used often.
- Ability to travel to attend workshops, conferences, etc.
- May be required to work nights, weekends, and/or holidays.
Nice To Haves
- Other languages preferred.
- Type and level of experience required may vary slightly based on size and complexity of operation.
Responsibilities
- Assist Regional Operations/General Manager in the development, implementation and monitoring of financial and operational plans for the hotel which support the overall objectives of the company.
- Provide regular direction and oversee hotel operations including front office, revenue, reservation functions, food and beverage departments, housekeeping and maintenance functions, security function, and sales functions.
- Maintain a proactive human resources function to ensure positive employee relations, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations.
- Ensure accounting and purchasing controls and procedures are implemented and maintained.
- Develop, manage, and foster positive owner relationships if applicable and provide ongoing information and status reports.
- Interact with outside contacts including guests, owners, vendors, and regulatory agencies.
- Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Make recommendations for capital improvements to enhance the assets of the company and brand loyalty.
- Oversee the day-to-day operations and assignments of the hotel staff; assist the Regional Operations/General Manager in the development and communication of departmental strategies and goals.
- Communicate and enforce policies and procedures.
- Perform other duties as assigned.
Benefits
- Wage/benefit administration
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What This Job Offers
Job Type
Full-time
Career Level
Manager
