Hotel Manager

Makeready LLCSan Antonio, TX

About The Position

The Hotel Manager role is pivotal in driving the success and operational excellence of the assigned department or team within the organization. This position requires overseeing daily activities, ensuring alignment with strategic goals, and fostering a productive and collaborative work environment. The Manager will be responsible for resource allocation, performance management, and continuous process improvement to meet and exceed business objectives. They will serve as a key liaison between senior leadership and team members, facilitating clear communication and effective execution of initiatives. Ultimately, the Manager will contribute to the growth and sustainability of the organization by leading with integrity, vision, and a commitment to excellence.

Requirements

  • Bachelor’s degree in business administration, Management, or a related field.
  • Minimum of 3 years of experience in a supervisory or managerial role.
  • Proven ability to lead and manage teams effectively.
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal abilities.

Nice To Haves

  • Experience in the specific industry relevant to the department or team.
  • Familiarity with project management methodologies and tools.
  • Demonstrated success in driving operational improvements and change management.
  • Certification in management or leadership (e.g., PMP, Six Sigma, or similar).

Responsibilities

  • Lead, motivate, and develop team members to achieve individual and collective goals.
  • Plan, organize, and oversee daily operations to ensure efficiency and quality standards are met.
  • Monitor key performance indicators and implement strategies to improve productivity and outcomes.
  • Collaborate with cross-functional teams to align departmental objectives with overall business strategy.
  • Manage budgets, resources, and schedules to optimize operational effectiveness.
  • Conduct regular performance evaluations and provide constructive feedback to support professional growth.
  • Identify opportunities for process improvements and lead change management initiatives.
  • Ensure compliance with company policies, industry regulations, and safety standards.
  • Prepare and present reports on team performance, challenges, and progress to senior management.
  • Resolve conflicts and address employee concerns in a timely and professional manner.

Benefits

  • Accommodating PTO/PTO exchange
  • Medical/dental/vision benefits
  • Maternity/paternity leave
  • Pet insurance
  • Company-matched dependent care & 401k
  • Student loan repayment program
  • Wide range of additional ancillary benefits
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