Hotel Maintenance Engineer (Full-Time)

StepStone HospitalitySalt Lake City, UT
Onsite

About The Position

The Hotel Maintenance Engineer is responsible for assisting with the general maintenance of the hotel. This includes performing minor repairs in painting, plumbing, and electrical systems, as well as replacing air conditioner filters and tending to HVAC systems to ensure guest comfort. The role also involves maintaining high standards of guest service and courteously and promptly resolving guest requests, complaints, or questions.

Requirements

  • Minimum lifting of 70 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Hearing, writing, typing.
  • Minimum pulling of 70 pounds.
  • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to accurately report information.
  • Ability to scrupulously follow all StepStone and hotel policies and procedures.
  • Attend required meetings.
  • Projects and assignments are completed thoroughly, professionally, and with care.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Conducts him/herself (acts and dresses) professionally at all times; sets standards for all associates.
  • Understands and communicates the StepStone Mission and Core values.
  • Expresses ideas and conveys information clearly, effectively, and professionally.
  • Actively listens to others.
  • Conveys company information, decision, or problems to appropriate parties on a timely basis.
  • Works to resolve disagreements and is respectful of peers and co-workers.
  • Employees must comply with all occupational safety and health standards and regulations established by the Occupational Safety and Health Act and state and local regulations.

Nice To Haves

  • High school education and relevant training and experience preferred.
  • CPR training and first aid training preferred.

Responsibilities

  • Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
  • Replace air conditioner filters.
  • Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
  • Maintain standards of quality guest service.
  • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
  • Must have a comprehensive knowledge of all hotel departments and functions.
  • Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
  • Must have good mathematical and computer skills.
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